Troubleshooting
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To determine what you
should do, check the list of codes in the table below, and then try the suggested actions.
Code
dC
FC
AC
HC
9C1
tC
tC5
dF
Clg (Cg)
If any information code keeps appearing on the display, contact a Samsung service center.
58
English
Untitled-1 58
Untitled-1 58
Operating the dryer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Invalid power source frequency.
• Try restarting the cycle.
• If this information code remains, contact a Samsung service center.
Electronic control problem (Invalid Communication).
• Contact a Samsung service center.
High temperature heating check.
• Clean the lint filter.
• If this information code remains, contact a Samsung service center.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service center.
The Thermistor1 resistance is very low or high.
• Check for a clogged lint screen.
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung service center.
The Thermistor2 resistance is very low or high.
• Check for a clogged lint screen.
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung service center.
Incorrect door switch.
• Contact a Samsung service center.
The vent is clogged.
• Clean the lint filter.
• Check your vent condition. (Refer to the " Ducting requirements" section)
Action
2024-09-03
2024-09-03
6:20:19
6:20:19