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EN
Problem
The crema is not rich.
Coffee comes out slowly
or comes out drip by drip.
Coffee does not come out
of the coffee outlet.
The machine cannot be
activated.
The brewing capsule
cannot be removed.
Both the coffee grinds bin
full indicator light "
brewing capsule cleaning
indicator light "
The coffee grinds bin is
not full, but the machine
prompts you to empty the
coffee grinds bins or clean
the brewing capsule.
The coffee machine can
grind coffee beans but no
coffee comes out.
The coffee machine is
making a lot of noise.
Cause
The ground coffee is too
coarse.
The type of coffee bean
used is wrong.
The ground coffee is too
fine.
The coffee outlet is
blocked.
The power plug is not
plugged in or incorrectly
plugged in.
The power switch and/or
on/off button is not turned
on.
The machine is not
turned off.
The brewing capsule is
blocked.
The coffee grinds bin
is full, and the brewing
" and
capsule is dirty or
incorrectly installed.
" are on.
The counter is not
reset after emptying
the residue-collection
container or cleaning the
brewer.
The coffee beans may
be too damp or oily
when ground, which can
block the ground coffee
channel.
It is normal for a coffee
machine to make noise
during operation.
Turn the grinder setting dial
clockwise to a finer setting.
Use coffee beans which are
suitable for brewing espresso.
Turn the grinder setting dial
anticlockwise to select a coarser
setting.
Clean the coffee outlet with a
toothpick.
Remove/connect the power plug.
Turn on power switch and touch
the on/off button.
Turn the machine off and then on
again.
Contact the after-sales department.
Empty the coffee grinds bin and
clean the brewing capsule when
the coffee machine is turned on.
Wait 8 seconds and then reinstall
the parts.
The appliance must be turned on
when emptying or cleaning the
coffee grinds bin and brewing
capsule and you must wait for at
least 3 seconds before reinstalling
the parts so that the counter can
reset to zero.
Follow the instructions in the
CLEANING THE GROUND
COFFEE CHANNEL AND
COFFEE BEAN GRINDER section
to unblock the appliance.
If the coffee machine starts to
make abnormal noises and normal
cleaning of the machine doesn't
resolve the problem, contact the
after-sales department for further
assistance and repair.
14
Solution
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