Troubleshooting - Ingeteam INGECON SUN 3Play Série Manuel D'installation

Ingeteam

15. Troubleshooting

This section provides a guide for troubleshooting problems that may arise in the installation and operation of the
inverter.
CAUTION
Troubleshooting for the inverter must be performed by qualified personnel in compliance with the general safety
instructions in this manual.
15.1. Alarms. LED messages
Alarm
Lighting*
Vdc1 overvoltage Orange, 6
Vdc2 overvoltage Orange, 6
Idc1 overcurrent
Idc2 overcurrent
Vbus overvoltage
Inst. Overvolt. Vac Orange, 2
Vac out of range Orange, 2
Inst. Overcurr. Iac
Iac out of range
Fac out of range Orange, 3
DC/DC pwm fault
DC/AC pwm fault
DC/DC hw fault
DC/AC hw fault
Temperature alarm Orange, 4
Fatal error Red, constant
Manual shutdown
constant
Hardware error
Residual current Orange, 5
FW update
constant
144
LED
Description
Overvoltage in DC input number 1
Overvoltage in DC input number 2
Red, 1 Overcurrent in DC input number 1
Red, 1 Overcurrent in DC input number 2
Red, 2 Overvoltage in the bus
Instantaneous overvoltage at the
AC output
AC output voltage out of the
defined range
Instantaneous overcurrent at the
Red, 1
AC output
AC output current out of the
Red, 1
defined range
AC grid frequency out of the
defined range
Red, 3 Firmware fault in the DC/DC phase
Firmware fault in the DC/AC
Red, 3
conversion phase
Hardware fault in the DC/DC
Red, 3
phase
HW fault in the DC/AC conversion
Red, 3
phase
Temperature out of operating
range
Fatal error
Orange, The inverter has been manually
stopped.
The inverter displays a hardware
Red, 1
error
Residual current out of range
Orange, Inverter shutdown due to firmware
load
Solution
Check the connections of the PV array, ensuring the
series-parallel configuration of the panels is correct,
and that the maximum voltage of the inverter has
not been exceeded.
Check the installation in the DC part.
If the error persists, contact the Technical Service.
Check the connections of the PV array, ensuring the
series-parallel configuration of the panels is correct,
and that the maximum voltage of the inverter has
not been exceeded.
Check the connections of the AC side. Check that
the voltage of the electricity grid is within range.
Check that the AC varistors are not damaged.
Check the installation in the AC part.
If the error persists, contact the Technical Service.
Check the connections of the AC side. Check that
the frequency of the electricity grid is within range.
Check the installation in the DC and AC part.
If the error persists, contact the Technical Service.
This may be normal if the room temperature
exceeds the maximum of the unit. Check the
functioning of the fans. Protect the inverter from
direct exposure to sunlight. Cool the room where the
inverter is installed.
Disconnect the DC and AC inverter. Wait until the
LEDs go off and re-connect. If the problem persists,
contact the Technical Service.
Start the inverter by means of the display.
Disconnect the DC and AC inverter. Wait until the
LEDs go off and re-connect. If the problem persists,
contact the Technical Service.
Check that there are no insulation faults in the PV
array. Check that the stray capacity of the PV array
does not exceed the maximum permitted.
Normal shutdown due to inverter firmware update.
ABO2011IQM01_A - Installation and Operation Manual
Troubleshooting