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Problems
Causes
Check whether the
dryer switches off or
not
The dryer
blows
Check whether the
heating element
of dryer is damaged
or not
Problems
Causes
The seat
Check whether the
temp is too
temp of toilet
low or is not
seat is on the "off"
hot
position or not
Remote Control
Problems
Causes
The blue light
of water
Low battery
temp is
flickered
Check whether
Remote
there is any water
control isnot
on the remote
working
control or not
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Dryer
Solutions
Regulate the temperature of
dryer according tothe instruction
manual
Please contact with our qualifed
maintenancepersonnel for
repairing
Heated Seat
Solutions
Regulate the temperature of
toilet seat accordingto the
instruction manual
Solutions
Please replace a new battery
Wipe off water by dry towel
Toilet Unit
Problems
Causes
No power supply
No water from the
Inadequate
spout
flushing
of the
product
No water flow, but
flushing
sound is heard
Continuous Water
Flow
Soft-Closing Feature
Problems
Causes
Seat cover/
ring cannot
Damaged
auto-damping
be flipped
mechanism
up or down
by foot touch
Solutions
Power restoration
Please contact with our qualifed
maintenance personnel for
repairing
1.Verify if the pipeline is
obstructed. Ensure the water
supply pipeline is unobstructed
and flowing smoothly.
2.Inspect the water pump for
any damage or malfunction.
Please contact certified
maintenance personnel to
address any issues with the
water inlet valve and ensure
proper product flushing.
Solutions
1.Try unplugging the attaching
plug, then rechargeand test
again.
2.If the issue persists, please
seek assistance from qualified
personnel for further
troubleshooting and repair.
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