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Help and Troubleshooting
Device Lockout
Important:
After a 10
th
and final failed login attempt, depending on how the device was set up and login method
used, (Admin, User or One-Time Recovery Password) the device will either lock down, requiring you to login with an
alternate method (If applicable), or a Device Reset which will format the data and all data on the drive will be lost
forever. Behaviors also mentioned on page 18 of this User Guide.
Figures 9.3- 9.6 below demonstrate the visual behavior for the 10
User Password: (Admin/User Enabled)
DEVICE LOCKOUT
(Figure 9.3)
One-Time Recovery: (Admin/User Enabled)
DEVICE LOCKOUT
(Figure 9.5)
These security measures limit someone (who does not have your password) from attempting countless login
attempts and gaining access to your sensitive data (Also known as a Brute-Force attack). If you are the owner of the
VP50/VP50C and have forgotten your password, the same security measures will be enforced, including a device
format. * For more on this feature, see 'Reset Device' on page 25.
*Note: A device format will erase ALL of the information stored on the VP50/VP50C's secure data partition.
th
and final failed logins of each login password method:
Admin Password (Admin/User Enabled)
DEVICE FORMAT*
(Figure 9.4)
User Password (Admin NOT Enabled)
DEVICE FORMAT*
(Figure 9.6)
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