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Troubleshooting Guide
BURNER WON'T LIGHT
• Ensure gas cylinder still has fuel in it by gently shaking it, and there will be sounds of the liquid inside if the
fuel remains.
• Ensure that the gas cylinder supply valve is open (turned counterclockwise until stop).
• Check to see that the air inlet screen of the venturi tube is not covered or clogged.
• Check to see that burner orifices are clear. If obstructed, with gas cylinder disconnected, you can gently brush
orifices with a small brush.
• Check to see that the ignitor is producing a spark against the burner (better checked in shady spot). If the burner
still doesn't ignite, repeat the above procedures with another gas cylinder.
GRIDDLE DOESN'T REACH HIGH ENOUGH TEMPERATURE
• Gently shake gas cylinder to ensure enough fuel for working, and there will be sounds of the liquid inside if
fuel remains.
• Check to see that the air inlet screen of the venturi tube is not covered or clogged.
• Test the gas system for leaks.
There is a safety device on your gas cylinder which intends to reduce the gas flow whenever a leak occurs.
When this device is active, it is commonly called "bypass". This device can be inadvertently activated if you don't
follow the proper lighting procedures. Once you experience the low flame, you should do the following:
1) Shut off the griddle.
2) Fully close the cylinder pressure relief valve.
Then, restart with proper procedures:
1) Ensure the control knob is turned to OFF position.
2) Slowly open the gas cylinder valve fully. Turn the cylinder hand wheel about 1/4 turn every 10 seconds.
3) WAIT 5 SECONDS.
4) Follow the lighting steps.
If your problem is not resolved using the troubleshooting information above,
CAUTION: If the burners go out during use, close the gas supply at cylinder, and turn off all gas valves. Wait for
five minutes before attempting to re-light (this allows accumulated gas fumes to clear).
CAUTION: In case of a grease fire, close the gas supply at cylinder, turn off all burners until the fire is out.
CAUTION: DO NOT attempt to disconnect any gas fitting while the grill is being used. As with all appliances,
proper care and maintenance will ensure your grill is in top operating condition and will prolong its life.
DISPOSAL
The packaging is made from environmentally friendly materials,
which you can dispose at your local recycling points.
Do not dispose of the grill in normal household waste under any
circumstance! Dispose it at an approved disposal site or at your
community disposal facility. Respect the current valid regulations.
If in doubt, get in touch with your disposal facility.
please contact your local gas dealer.
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