Publicité
12. TROUBLESHOOTING
If your camera does not seem to be functioning properly or if you
are having photo/video quality issues, please run these simple and
quick checks:
Make sure the camera is powered on and in the correct mode
Format the SD card in the camera or replace the SD card, since
the SD card is a storage media and sometimes it might be
unstable
Replace batteries if night vision seems not to be working as
expected
The dark background of night images is usually caused by
strong reflections from the obstacles close to the camera. To
get the best night image, please remove close-up obstacles
(such as walls or tree trunks) in front of the camera as possible,
or adjust the installation position of your camera to avoid these
obstacles (Figure 9)
Figure 9: Avoid close-up obstacles in front of the camera
If your unit is still having trouble, please contact us, providing us
with your order number, or check the website to determine that
you are using the latest firmware. Please be assured we will
make the things right for you .
22
Publicité
