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− Try to set your camera up in an area where no heat sources are in the camera's
field of view.
− In some cases, setting the camera near water will make it take images with no
subject in them. Try aiming the camera over ground.
− Avoid setting the camera up on small trees that are prone to being moved by
strong winds. Try to set the camera on stable and immovable objects, i.e., large
trees.
− Remove any limbs which are right in front of the camera lens.
− At night, the PIR sensor may detect beyond the range of the infrared flash.
Reduce the detection distance by adjusting the PIR sensor sensitivity.
− Rising sun or sunset can trigger the PIR sensor. The camera must be reoriented.
− If a subject moves quickly, it may move out of the camera's field of view before
the photo has been taken. Move the camera further back or redirect it.
12.2. The camera stops taking images/videos or won't take images/videos
− Please make sure that the memory card is not full. If the memory card is full, the
camera will stop taking photos/videos.
− Check the batteries to make sure that there is enough power left for the camera
to work.
− Make sure that the camera power switch is in the ON position and not in the OFF
or SETUP position.
− Please format the memory card with the camera before using it or when the
camera stops taking images/videos.
12.3. The night vision flash range doesn't meet expectations
− Please check to make sure the batteries are fully charged or have enough power
left.
− To ensure accuracy and quality of the night time images, please mount the
camera in a dark environment without any obvious light sources.
− Certain surroundings (like trees, walls, ground, etc.) within flash range can get
you better night time images. Please do not aim the camera to total open field
where there is nothing within the IR flash range to reflect the flash back.
Guide PIE1061 – Mars 2024 – ind. C - 37/114
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