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We shall bear the shipping costs but not the transport risks involved in return
shipment.
Our warranty cover for entrepreneurs
The provisions below apply to entrepreneurs. Entrepreneur is a natural or legal
person or partnership with legal personality who or which, on entering into the
purchase transaction, acts in exercising their or its commercial or self-employed
activity.
We have the option of providing warranty cover by rectifying deficiencies free of
charge, replacing a product free of charge (if applicable, in the form of a successor
model of the same or higher quality) or by issuing a credit note.
In the case of sensors, floodlights, outdoor and indoor lights, the warranty period
for the STEINEL Professional product you have purchased is:
5 years
for hot-air and hot-melt gluing products: 1 year
in each case from the date on which the product was purchased.
Within the scope of warranty cover, we shall not bear your expenses accruing
from subsequent fulfillment nor shall we bear your expenses for removing the
defective product and installing a replacement product.
Statutory rights accruing from defects, gratuitousness
The warranty cover described here shall be applicable in addition to the statutory
rights of warranty – including special consumer protection provisions – and shall
not restrict or replace them. Exercising your statutory rights in the event of defects
is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly excluded from this warranty.
In addition to this, the warranty shall not cover:
– any wear resulting from use or any other natural wear of product parts or any
deficiencies in the STEINEL Professional product that are attributable to wear
caused by use or other natural wear,
– any improper or non-intended use of the product or any failure to observe the
operating instructions,
– any unauthorised additions, alterations or other modifications to the product or
any deficiencies attributable to the use of accessory,
– supplementary or replacement parts which are not genuine STEINEL parts,
– any maintenance or care of products that is not carried out in accordance with
the operating instructions,
– any attachment or installation that is not in accordance with STEINEL's
installation instructions,
– any damage or loss occurring in transit.
Application of German law
The warranty shall be governed by German law excluding the United Nations Con-
vention concerning the International Sale of Goods (CISG).
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GB
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