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original product's remaining guarantee period, or for 30 days if the remaining guarantee period is
shorter.
When a product or a part of a product is exchanged, all exchanged items will become your property
and the replaced items will become the property of Bell & Wyson. Parts provided by Bell & Wyson
within the scope of their guarantee obligations must be used in the products associated with the
guarantee claim.
Instructions
To obtain the guarantee service you must send the product postage-paid in its original packaging, or
in packaging which provides the same level of protection, to the address provided by Bell & Wyson,
during the guarantee period, accompanied by a detailed written description of the defect and proof
of purchase.
Pursuant to current legislation, Bell & Wyson may ask you for proof of purchase and/or to register
the product in order to benefit from the guarantee. It is your responsibility to keep all information,
software and other documents needing to be registered or kept concerning the product or relating to
it. Software data and other documents are likely to be lost or reformatted during repair procedures.
Bell & Wyson may not be held liable for any damage or loss in this regard. To obtain special
instructions for the procedure for obtaining a guarantee service for the product, go to the web page
www.bellandwyson.com/support.
Exemptions and limitations
The limited guarantee only applies to products manufactured by or for Bell & Wyson and identified
by the Bell & Wyson mark or trademark or by the logo appearing on it.
The limited guarantee does not apply to consumables (batteries for example) or software, even if
delivered or sold with the product or contained within it. Please refer to the licenses accompanying
software for further information on the rights of users.
Bell & Wyson waives all responsibility in the event of damages caused by failure to comply with
instructions relating to the use of the product or arising from the use of incorrect electrical power
sources. The guarantee will not apply to products which have been modified (for example,
modifications to functionality or capabilities) by a person not approved by Bell & Wyson.
Furthermore, the limited guarantee does not apply to defects or damage caused by the use of
products not made by Bell & Wyson, by accidents, by abuse, by incorrect use, by flooding, by fire, by
earthquakes or any other external cause or abnormal situation, by use of the product beyond the
authorised uses and conditions for use described by Bell & Wyson, or by use of an incorrect voltage
or electrical power supply, or by technical intervention on the product (including upgrade and
extension) executed by a person not approved by Bell & Wyson. Recovery and re-booting of software
programs and user data are not covered by this limited guarantee. This guarantee does not cover
postage costs incurred by Bell & Wyson; these must be paid by you. No retailer, agent or employee
of Bell & Wyson is authorised to modify, extend or add to this limited guarantee. If one of the clauses
in this document is deemed to be illegal or inapplicable, the legality or applicability of the other
clauses will not be affected in any way.
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