10. Specific legal rights provided; additional rights may vary
by state� Warranty void if prolonged exposure to dampness,
unauthorized alteration, willful abuse, accident, misuse, or
lack of original purchase receipt�
CONTACT US
Reach out to Heat Storm customer service at 435-752-6611 during
the warranty period. Please have your sales receipt, purchase
location, and product model information ready� Troubleshooting
support will be offered over the phone� If the issue persists, you
may be requested to email proof of purchase and a photo of the
manufacturer sticker to
cs@heatstorm�com�
Replacement parts:
In some cases, we may send you a replacement part along with repair
instructions. This is classified as an authorized repair and does not
void your warranty�
Unit repairs:
If the situation warrants, we will have you send the defective product
to us for inspection� Our technicians will repair the product or provide
a new unit if your heater is deemed irreparable� For units beyond the
30-day return policy, shipping costs are the consumers responsibility�
If interested in our discounted shipping rates, kindly inform your
customer service representative�
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