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Continuing to blow air when heater is turned off
This is the cool down phase� The heater will run up to 12 minutes
to cool the internal components� This increases the lifespan of the
infrared elements. If the heater did not finish the cooling procedure
when it was unplugged, the fan will blow immediately when the
heater is powered back on�
Fan runs for under a minute and then turns off
The fan is creating air flow within the room in order to determine if
the ambient temperature in the room has changed�
Heater fails to reach the set temperature and continues to run.
Possible reasons for temperature discrepancies:
Ensure clean filters.
1.
2. Address drafty or poorly insulated rooms�
3. Keep doors closed for efficient heating.
4. Place the heater on an interior wall, away from windows.
5. If issues persist, consider the heater's size suitability for the
room� Optimal for spaces between 1000-1800 sq� ft�, with
primary heating around 1000 sq� ft�*
*Square footage recommendations may vary based on home insulation.
Uneven room temperatures
Placing the heater near objects can impede air circulation in the
room, resulting in uneven temperatures within the same space�
THERMOSTAT
Ambient temperature reading of the heater different then the
reading on my central heating thermostat.
All thermostats vary in their temperature setting� In most cases, the
central heating thermostat is not as accurate as your Heat Storm
thermostat� The location of the temperature censor can also alter the
thermostat reading�
You can calibrate your heater's thermostat to match your cen tral
heating thermostat. Please see the calibration section of the manual
on page 10�
BURNING PLASTIC SMELL
A light plastic odor is normal for new, unused heaters� If the smell
persists for more than a couple of hours, call customer service
at 435-752-6611�
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