HOT CORD
Faulty wall wiring connection may lead to the outlet and plug
overheating� Avoid overloading a single circuit with too many
appliances, especially in older homes� If issues persist, consult a
qualified electrician.
ERROR CODES
EE : Temperature sensor (probe) error, when this code shows, the
heating element and fan are turned off� Unplug heater and check if
the temperature sensor is loose, disconnected, damaged�
EO : Program setup failure. Unplug and plug in again. If error
persists, the PCBA needs to be replaced.
LO: The temperature is less than 16° F (-9 °C)
HI: The temperature is greater than 99° F (37°C)
Reset your heater by unplug the unit from the wall outlet for 2 hours�
Reconnect the unit after this period and perform a factory reset
(refer to page 10)� If the error persists, contact customer service at
435-752-6611�
OVERHEATING
A built-in thermal overload protection prevents overheating� If the
heater overheats, it will automatically shut off� Allow time for cooling
before turning the heater back on to resume operation�
Returns & exchanges
RETURN POLICY
Heaters purchased directly from Heatstorm can receive a refund of
the total sales amount if the following conditions are met:
1. Product is in new condition.
2. Product is packed in the original manufacturers box and
3. packing material�
4. Original manuals and accessories are included in package�
EXCHANGES & WARRANTY
After 30 days from the purchase date, the buyer is responsible for
all freight/shipping charges associated with exchanges, refunds, or
warranty claims for the purchased product�
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