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Troubleshooting
• The freezer or cooler door may be
ajar. >>> Check that the doors are
fully closed.
• The product may be set to
temperature too low. >>> Set the
temperature to a higher degree and
wait for the product to reach the
adjusted temperature.
• The cooler or freezer door washer
may be dirty, worn out, broken or
not properly settled. >>> Clean or
replace the washer. Damaged / torn
door washer will cause the product to
run for longer periods to preserve the
current temperature.
The freezer temperature is very
low, but the cooler temperature is
adequate.
• The freezer compartment
temperature is set to a very low
degree. >>> Set the freezer
compartment temperature to a higher
degree and check again.
The cooler temperature is very
low, but the freezer temperature is
adequate.
• The cooler compartment temperature
is set to a very low degree. >>>
Set the freezer compartment
temperature to a higher degree and
check again.
The food items kept in cooler
compartment drawers are frozen.
• The cooler compartment temperature
is set to a very low degree. >>>
Set the freezer compartment
temperature to a higher degree and
check again.
The temperature in the cooler or the
freezer is too high.
• The cooler compartment temperature
is set to a very high degree. >>>
Temperature setting of the cooler
compartment has an effect on
the temperature in the freezer
compartment. Wait until the
temperature of relevant parts reach
the sufficient level by changing the
temperature of cooler or freezer
compartments.
• The doors were opened frequently or
kept open for long periods. >>> Do
not open the doors too frequently.
• The door may be ajar. >>> Fully close
the door.
• The product may have been recently
plugged in or a new food item is
placed inside. >>> This is normal.
The product will take longer to reach
the set temperature when recently
plugged in or a new food item is
placed inside.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
Shaking or noise.
• The ground is not level or durable.
>>> If the product is shaking when
moved slowly, adjust the stands to
balance the product. Also make sure
the ground is sufficiently durable to
bear the product.
• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
The product is making noise of liquid
flowing, spraying etc.
• The product's operating principles
involve liquid and gas flows. >>> This
is normal and not a malfunction.
There is sound of wind blowing
coming from the product.
• The product uses a fan for the cooling
process. This is normal and not a
malfunction.
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Refrigerator/User Manual
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