TROUBLESHOOTING
f
First try the sobtions
suggested
here
for assistance
and to possibRy avoid
a service
call.
Jf you
experience
Possible
Causes
Solution
NormaR washer
operation.
Lid must be closed for washer
to run.
Washer
not loaded
as
recommended.
Not using HE detergent
or using too
much HE detergent.
Washer
won't
run
or fill, washer
stops
working
(cont.)
Washer
not draining/
Empty
pockets
and use garment
bags
spinning,
Roads are
for small items.
still wet
Use a cycle with a low spin speed.
Washer
not loaded
properly.
Check plumbing
for correct
drain
hose
installation.
Drain hose extends
into
standpipe
farther
than 4.5" (114 ram).
Wrong
or too much detergent
causing
suds to slow or stop
draining
and spinning?
Dry spots on load
High speed spins extract
more
after
cycle
moisture
than traditional
topqoad
washers.
Check for proper
water
supply_
Incorrect
or wrong
wash or rinse
temperatures
Energy
saving controlled
wash temperatures_
Load
not rinsed
Check for proper
water
supply_
Not using HE detergent
or using too
much HE detergent.
Washer
will pause during
certain
phases of cycle. Do not
interrupt
cycle.
Washer
may be stopped
to reduce
suds.
Washer
spins the load before
fillinq
to determine
load size.
Remove several
items, rearrange
load evenly
in basket.
Close lid
and press START//PAUSE/UNLOCK
LiD.
Do not add more than 1 or 2 additional
items after
cycle
has
started.
Do not add more water
to the washer°
Only
use HE detergent.
Suds from regular
detergents
can slow or
stop the washen
Always
measure
detergent
and follow
detergent
directions
based on your load requirements_
To remove suds, cancel
cycle.
Select Rinse!Spin.
Press START/PAUSE/UNLOCK
LID_ Do not add more detergent.
Small
items may have been caught
in pump or between
basket
and tub, which can slow draining.
Cycles with lower spin speeds
remove
less water
than cycles
with high spin speeds.
Use the recommended
cycle/speed
spin
for your garment.
To remove
extra
water
in the Ioad_ select
Drain/Spin.
Load
may need to be rearranged
to allow
even
distribution
of the load
in the basket.
Reduce
load size to improve
water
removal.
A tightly
packed
load
may not allow the washer
to spin correctly,
leaving
the load
wetter
than
normal.
Check drain
hose for proper
installation.
Use drain
hose form
and securely
attach
to drainpipe
or tub. Do not tape
over drain
opening.
Lower drain
hose if the end is higher than 96" (2.4 m)
above
the floon
Remove any dogs
from drain
hose.
Use only HE detergent.
Always
measure
and follow
detergent
directions
for your load.
To remove
extra
suds, select Rinse/Spin.
Do not add detergent.
The high spin speeds
combined
with air flow during
the final spin
can cause items near the top of the load to develop
dry spots
during
the final
spin. This is normal.
Are hot and cold inlet hoses reversed?
Both hoses must be attached
to both washer
and faucet,
and have
both
hot and cold water
flowing
to inlet valve.
Check that inlet valve
screens are not cloqqed.
Remove any kinks in hoses.
Energy
Star washers
use cooler
wash and rinse water
temperatures
than your previous
washer. This includes
cooler
hot and warm
washes.
Are hot and cold inlet hoses reversed?
Both hoses must be attached
and have water
flowing
to the
inlet valve.
--Both hot and cold water
faucets
must be on.
Inlet valve
screens on washer
may be clogged.
Remove any kinks in the inlet hose.
The suds from regular
detergent
can keep washer
from
operating
correcfly.
Use only HE detergent.
Be sure to measure
correctly.
J
14