PROBLEM
Espresso Machine will not
start
Espresso flows slowly or
only drips
Espresso flows too quickly
Espresso flows over the
edge of the Portafilter
Steam Wand is not
producing hot water/ steam
Steam/hot water flows
slowly from Steam Wand
No Crema is being
produced
Knocking/pumping sound
occurs during espresso,
steam, or hot water cycle
All Mode/Dose lights are
blinking
18
If you have a circuit breaker box, then make sure the circuit
is closed.
Coffee is ground too finely. Use slightly coarser grind.
Coffee tamped too hard. Use slightly lighter tamp between
15-20 kg or 30-40 lb of force.
Filter basket can be blocked. Use a pin to unblock the
hole(s).
Machine might need to be descaled. Refer to the "Descaling
the Espresso Machine" section.
Coffee is ground too coarsely. Use slightly finer grind.
Not sufficient coffee in the filter basket. Increase dose of
coffee. Refer to the "Basket selection chart" section.
Coffee tamped too softly. Use slightly firmer tamp between
15-20 kg or 30-40 lb of force.
Portafilter is not inserted in the Group Head properly. Ensure
the Portafilter is completely inserted and rotated until the
handle is aligned to the lock icon.
There are coffee grounds around the rim of the filter basket.
Swipe excess coffee to ensure proper seal in the Group
Head.
Too much coffee in the filter basket. Use lower dose of
coffee. Refer to the "Basket selection chart" section.
Operating temperature has not been reached. Allow the
machine to reach to the operating temperature.
Steam Wand is partially blocked. Remove Steam Wand from
Espresso Machine. Soak in cleaning solution and use a pin
to clear out the hole and rinse with clear water.
Machine might need to be descaled. Refer to the "Descaling
the Espresso Machine" section.
Coffee is ground too coarsely. Use slightly finer grind.
Coffee tamped too softly. Use slightly firmer tamp between
15-20 kg or 30-40 lb of force.
Single wall filter basket might have been used with pre-
ground coffee. Please see the "Basket selection chart"
section.
The Espresso Machine is going through a normal operation,
therefore no action is required.
Machine is in protection mode to avoid the pump from over
heating. Turn off the machine for 7.5 minutes.
SOLUTION