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MANUFACTURER'S WARRANTY
With a strong commitment to the environment, most of Krups products are repairable during
and after the warranty period. Before returning any defective products to the point of purchase,
please call Krups consumer service directly at the phone number below for repair options.
After sales service
The appliance isn't user-serviceable. If it's not working properly, check that:
- You've followed the instructions correctly;
- The main supply fuse/circuit breaker hasn't blown/tripped.
If it still doesn't work, consult your retailer.
The Warranty
This product is guaranteed by Krups for a period of 2 years against any manufacturing defect in materials or
workmanship, starting from the initial date of purchase.
The manufacturer's warranty by Krups is an extra benefit which does not affect consumer's Statutory Rights.
The Krups warranty covers all costs related to restoring the proven defective product so that it conforms to its
original specifications, through the repair or replacement of any defective part and the necessary labor. At
Krups's choice, a replacement product may be provided instead of repairing a defective product. Krups's sole
obligation and your exclusive resolution under this warranty are limited to such repair or replacement.
Conditions & Exclusions
The Krups warranty only applies within USA, Canada & Mexico, and is valid only on presentation of a proof of
purchase. The product can be taken directly in person to an authorized service centre or must be adequately
packaged and returned, by recorded delivery (or equivalent method of postage), to a Krups authorized service
centre. Full address details for each country's authorized service centre are listed on the Krups website
(www.krups.com) or by calling the appropriate telephone number listed below to request the appropriate
postal address.
Krups shall not be obliged to repair or replace any product which is not accompanied by a valid proof of pur-
chase.
This warranty will not cover any damage which could occur as a result of misuse, negligence, failure to follow
Krups instructions, use on current or voltage other than as stamped on the product, or a modification or unau-
thorized repair of the product. It also does not cover normal tear and wear, maintenance or replacement of con-
sumable parts, and the following:
- using the wrong type of water
- scaling (any de-scaling must be carried out according to the instructions for use);
- ingress of water, dust or insects into the product;
- mechanical damages, overloading
- damages or bad results due to wrong voltage or frequency
- accidents including fire, flood, lightning, etc
- professional or commercial use
- damage to any glass or porcelain ware in the product.
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www.krups.com
Your help to sustain the environment is appreciated!
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