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Troubleshooting
Troubleshooting
If you encounter a problem during operation, press the HELP key to display the help messages.
You can get these kinds of help messages:
• Image: A menu is not displayed. Colors are not correct.
• Sound: Sound is not output correctly.
• Other: The indicator lights up/flashes.
If you still have a problem after consulting the help messages, please check the following. If the problem persists,
contact your Sony dealer.
Power
Symptom
The power is not turned on.
Image
Symptom
No picture.
The picture is noisy.
On-screen display does not
appear.
34
(GB)
Cause
The power has been turned off and on
with the I / 1 key at a short interval.
The lamp cover is detached.
The air filter cover is detached.
Cause
Cable is disconnected or not connected
properly.
Input selection is incorrect.
The picture is cut off.
The computer signal is not set to output
to external monitor.
The computer signal is set to output to
both the LCD of the computer and
external monitor.
Noise may appear on the background
depending on the combination of the
numbers of dot input from the connector
and numbers of pixel on the LCD panel.
STATUS in the SET SETTING menu has
been set to OFF.
Remedy
Wait for about 120 seconds before turning on the
power (see page 19 (GB)) .
Close the lamp cover securely (see page
32 (GB)) .
Close the air filter cover securely (see page
33 (GB)) .
Remedy
Check that the proper connections have been
made (see pages 15 (GB) to 18 (GB)) .
Select the input source correctly using the INPUT
key (see page 19 (GB)) .
Press the PIC MUTING key to release the muting
function (see page 19 (GB)) .
Set the computer signal to output to external
monitor (see page 15 (GB)) .
Set the computer signal to output only to external
monitor (see page 15 (GB)) .
Change the desktop pattern on the connected
computer.
Set STATUS in the SET SETTING menu to ON
(see page 26 (GB)) .
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