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Echo or noise occurs during call conversations.
Reduce the volume.
Set [Speech Quality] to [Mode 1] or [Mode 2].
(page 15).
If ambient noise other than the phone call sound
is loud, try reducing this noise.
– Shut the window if road noise is loud.
– Lower the air conditioner if the air conditioner is
loud.
The phone sound quality is poor.
Phone sound quality depends on reception
conditions of the cellular phone.
– Move your car to a place where you can
enhance the cellular phone's signal if the
reception is poor.
The volume of the connected BLUETOOTH device
is low or high.
Volume level will differ depending on the
BLUETOOTH device.
– Reduce the volume level differences between
this unit and the BLUETOOTH device (page 12).
The sound skips during audio streaming or the
BLUETOOTH connection fails.
Reduce the distance between the unit and the
BLUETOOTH device.
If the BLUETOOTH device is stored in a case which
interrupts the signal, remove the case while
using the device.
Several BLUETOOTH devices or other devices (e.g.
ham radio devices) which emit radio waves are
used nearby.
– Turn off the other devices.
– Increase the distance between the unit and
other devices.
Playback sound stops momentarily when this
unit is connecting to a cellular phone. This is not
a malfunction.
The connected BLUETOOTH device cannot be
controlled during audio streaming.
Check that the connected BLUETOOTH device
supports AVRCP.
Some functions do not work.
Check that the connecting device supports the
functions in question.
A call is answered unintentionally.
The connecting phone is set to start a call
automatically.
[Auto Answer] of this unit is set to [ON] (page 15).
Pairing failed due to time out.
Depending on the connecting device, the time
limit for pairing may be short. Try completing the
pairing within the time.
Cannot pair.
The unit may not be able to pair with a previously
paired BLUETOOTH device after initializing the
unit if the pairing information of the unit is on the
BLUETOOTH device. In this case, delete the
pairing information of the unit from the
BLUETOOTH device, and then pair them again.
The BLUETOOTH function cannot be operated.
Turn the ignition off. Wait for a while, then turn
the ignition to the ACC position.
No sound is output from the car speakers during
a handsfree call.
If the sound is output from the cellular phone, set
the cellular phone to output the sound from the
car speakers.
SiriusXM Connect Vehicle Tuner
A mature channel is not blocked although
parental control setting has been made.
If you tune to a mature channel, the passcode
display will appear. Once you have entered the
passcode, you will have unblocked parental
control for all channels until the unit is powered
down or you turn parental control back on.
– Set [Parental Control] to [Locked] in the SXM
option (
) again (page 12).
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