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4.
IS THERE A PROBLEM WITH YOUR APPLIANCE?
EN
According to model:
• The charger is getting hot:
4 This is perfectly normal. The vacuum cleaner can remain permanently connected to the charger
without any risk.
• The charger is connected but your appliance is not charging:
- The charger is incorrectly attached to the appliance or is faulty.
4 Check that the charger is properly connected or contact an Approved Services Centre to change
the charger.
• Your appliance stops during use:
- Your appliance may be overheating.
4 Stop the appliance and leave cool for at least 1 hour.
4 If it overheats on repeated occasions, contact the Approved Services Centre.
• The appliance stopped after the charge light was flashing:
- The appliance has run out of battery charge.
4 Recharge the vacuum cleaner.
• The power-brush is not working properly or makes a noise:
- The rotating brush or hose are obstructed.
4 Stop the vacuum cleaner and clean them.
- The brush is worn.
4 Contact an Approved Service Centre to change the brush.
- The belt is worn.
4 Contact an Approved Service Centre to change the belt.
• The power-brush stops during vacuuming:
- The safety function has been triggered.
4 Stop the vacuum cleaner. Check that nothing is obstructing the rotation of the brush; if there is an
obstruction, remove it and clean the power-brush, then turn on the vacuum cleaner.
• Your vacuum cleaner is not vacuuming as well, is making noise, whistling:
- The intake channel is partially blocked.
4 Unblock it
- The dust collector is full.
Empty it and clean it.
- The dust collector is not properly fitted.
4 Re-position it correctly.
- The intake head is clogged.
4 Remove the power-brush and clean it.
- The protective foam filter is saturated.
4 Clean it.
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4.
RR82XX
Error
Error
Indicator Light
Designations
The red indicator light
Failure of the left wheel
blinks twice and beeps
The red indicator light
Failure of the right wheel
blinks three times and
beeps
The red indicator light
Failure of the front wheel
blinks five times and
beeps
The red indicator light
Failure of the ground
blinks six times and
inspection
beeps
The red indicator light
Low current or battery
blinks seven times and
beeps
The red indicator light
Failure of the front
blinks eight times and
bumper
beeps
The red indicator light
Failure of the main brush
blinks nine times and
beeps
The red indicator light
Failure of the side brush
blinks ten times and
beeps
The red indicator light
Failure of the wall in-
blinks eleven times and
spection
beeps
The red indicator light
Failure of the fan
blinks twelve times and
beeps
The red indicator light
Load failure
blinks fourteen times
and beeps
Please keep this user manual.
Error Forms
Solutions
The left wheel does not
Please confirm that the
turn and is overloaded.
device's left wheel is not
covered.
The right wheel does
Please confirm that the
not turn and is over-
device's right wheel is not
loaded
covered.
The front wheel is blocked
Please confirm that the
and no longer turns.
small wheels of the front
wheel are not covered.
There is a problem with
Please confirm that the sen-
the ground inspection.
sor window at the bottom
of the device is not unusu-
ally concealed.
The battery power sup-
Please replace the device
ply was extremely low
on the docking station to
(but not at the recharge
recharge it.
voltage critical point).
The impact switches
Please check whether or not
on the front left and
the device's stop is normal.
right shells cannot be
restored.
The wheel of the main
Please confirm that no for-
brush is overloaded or
eign bodies are present on
insufficiently charged.
the device's main brush.
The side sweeper wheel
Please confirm that ele-
is overloaded or insuffi-
ments such as hair or fabric
ciently charged.
are not wound around the
side brush.
There is a problem with
Please confirm that the wall
the wall inspection.
inspection clear window is
not concealed or obstructed
by hair or fabric.
The fan only turns with
Please confirm that the
significant current flow.
fan blades are not loose or
jammed by hair or fabric.
The device cannot be
Please confirm that the
supplied with power
device is connected to the
or cannot indicate the
docking station.
charge status.
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