Insignia NS-OTR16SS9 Mode D'emploi page 17

NS-OTR16SS9 REV B_20-0410_MAN_V1_EN.fm Page 17 Thursday, December 10, 2020 9:36 AM
Troubleshooting
If you have a problem with your microwave, review the following chart for a possible solution. If the microwave still
does not work properly, contact the nearest authorized service center.
PROBLEM
Microwave will
not start
Arcing or
sparking in the
microwave
Unevenly
cooked foods
Overcooked
foods
Undercooked
foods
Improper
defrosting
The vent fan
turns on by
itself
Obtaining replacement parts
Call Insignia Customer Service at 1-877-467-4289.
Specifications
Model
Rated voltage
Rated input power
Rated output power
Microwave capacity
Turntable diameter
External dimensions (HxWxD)
Internal dimensions (HxWxD)
Charcoal filter dimensions (L × W)
Certifications
Power cord length
Net weight
POSSIBLE CAUSE
The electrical cord is not plugged in.
The door is open.
The wrong operation is set.
The Home circuit breaker may have
tripped.
You are attempting to use incorrect
materials in the microwave.
You are attempting to use the microwave
when it's empty.
Spilled food remains in the microwave.
You are attempting to use incorrect
materials in the microwave.
The food is not defrosted completely.
The cooking time or power level is not
adequate to cook the food.
The food is not turned or stirred.
The cooking time or power level is not
adequate to cook the food.
You are attempting to use incorrect
materials in the microwave.
The food is not defrosted completely.
The cooking time or power level is not
adequate to cook the food.
The microwave ventilation ports are
blocked or restricted.
You are attempting to use incorrect
materials in the microwave.
The cooking time or power level is not
adequate to cook the food.
The food is not turned or stirred.
This protects the microwave from
excessive temperatures.
NS-OTR16SS9
120V / 60 Hz
1500W
1000W
1.6 cu. ft.
12.4 in. (31.5 cm)
16.9 x 29.9 x 17.6 in. (42.9 x 75.9 x 44.6 cm)
10.2 x 21.1 x 14.6 in. (25.9 x 54.1 x 37.1 cm)
5.65 × 3.7 in. (14.4 × 9.4 cm)
UL and CUL approved
39.8 in. (101 cm)
52.5 lbs. (23.8 kg)
www.insigniaproducts.com
1.6 Cu. Ft. Over-the-Range Microwave
POSSIBLE SOLUTION
Plug in the electrical cord.
Close the door and try again.
Check the instructions and try again.
Check the circuit breaker and reset if
needed.
Use only microwave-safe materials.
Do not operate the microwave when it's
empty.
Clean the microwave with a wet towel.
Use only microwave-safe materials.
Defrost the food completely before
attempting to cook it.
Use the correct cooking time and power
level.
Turn or stir the food.
Use the correct cooking time and power
level.
Use only microwave-safe materials.
Defrost the food completely before
attempting to cook it.
Use the correct cooking time and power
level.
Make sure that the ventilation ports are
not blocked or restricted.
Use only microwave-safe materials.
Use the correct cooking time and power
level.
Turn or stir the food.
Your microwave is operating normally. The
fan cannot be turned off manually during
this time.
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