Upgrades; Troubleshooting; Repairs; Warranty - Metrolab MFC2046 Manuel D'installation Et De Sécurité

MFC2046 Installation and Safety Manual

6-2 UPGRADES

Metrolab makes improvements and bug fixes for the instrument firmware,
MFCTool software and manual available via its website. The Download page of
the Metrolab website (see Section 1-3) will always contain the latest versions.
The PT2026 Main Unit is designed such that you can upgrade the firmware in the
field. Firmware upgrades are a delicate procedure, as a failure may render the
instrument unusable. Metrolab has made every effort to make the process
foolproof, but please take your time and follow the instructions provided with the
upgrade carefully.
The FCA7046 amplifier box also contains firmware. However, at this time, this
firmware cannot be upgraded in the field. The FCA7046 needs to be sent back to
the factory to be upgraded.

6-3 TROUBLESHOOTING

Many problems can be diagnosed over the phone or via e-mail. Should you have
trouble with your MFC2046 system, you should first contact your local
representative. Please check the distributor list on our web site (see Section 1-3)
for the representative closest you.
If your local representative cannot correct the problem, please contact Metrolab
(see Section 1-3). Again, we will try to resolve the problem on the spot, and, if that
proves to be impossible, arrange for the repair of your system.

6-4 REPAIRS

Please contact Metrolab (see Section 1-3). Repairs should only be performed by
the manufacturer. We will issue a Return Material Authorization (RMA) number
and provide shipping instructions. If the instrument is out of warranty, we will
diagnose the problem and send you an estimate before undertaking the repair.

6-5 WARRANTY

The standard warranty period is two years from the date of purchase. During this
period, Metrolab will repair or replace a failing unit free of charge, unless it is clear
that the unit has been abused (crushed probe-array or electronics, torn cable,
etc.). We do not assume responsibility for consequential damage, for example to
your PC.
v 1.0 r 1.2 – 12/2018 Copyright © 2018 Metrolab Technology SA
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