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Troubleshooting
If you are having a problem with your System, check this list
for a possible solution before calling for service.
General:
Adjustments or settings are suddenly canceled before
you finish.
]
There is a time limit. Repeat the procedure again.
Operations are disabled.
]
The built-in microprocessor may malfunction due to
external electrical interference. Unplug the AC power cord
and then plug it back in.
Unable to operate the System from the remote control.
]
The path between the remote control and the remote sensor
on the System is blocked.
]
The batteries are exhausted.
No sound is heard.
]
Speaker connections are incorrect or loose.
]
Headphones are connected.
No picture appears on the screen.
]
The video cord connections are incorrect or loose.
No picture is displayed on the TV, the picture is blurred,
or the picture is divided into two parts.
]
The System is connected to a TV which does not support
progressive scanning.
The left and right edges of the picture are missing on the
screen.
]
Select "4:3 LB" for "MONITOR TYPE" (see page 31).
Radio Operations:
Hard to listen to broadcasts because of noise.
]
Antennas connections are incorrect or loose.
]
The AM loop antenna is too close to the System.
]
The FM antenna is not properly extended and positioned.
Disc Operations:
The disc does not play.
]
The disc is placed upside down. Place the disc with the label
side up.
ID3 Tag on an MP3/WMA disc cannot be shown.
]
There are two types of ID3 Tag—Version 1 and Version 2.
This System can only show ID3 Tag Version 1.
MP3/WMA/JPEG groups and tracks are not played
back as you expect.
]
The playing order is determined when the disc was
recorded. It depends on the writing application.
MP3/WMA or JPEG tracks are not played back.
]
The inserted disc may include both type of tracks (MP3/
WMA files and JPEG files). In this case, you can only play
back the files selected by the "FILE TYPE" setting (see
page 32).
]
You have changed the "FILE TYPE" setting after you
inserted a disc. In this case, reload the disc.
"NO AUDIO" appears.
]
This System cannot play back illegally produced DVD
Audio discs.
"LR ONLY" appears.
]
Some DVD Audio discs prohibit downmixed output. When
you play back such a disc, this System plays back the left
front and right front signals only.
The disc sound is discontinuous.
]
The disc is scratched or dirty.
The disc tray does not open or close.
]
The AC power cord is not plugged in.
]
Child Lock is in use (see page 22).
Timer Operations:
"CLOCK ADJUST" appears when you press DAILY
TIMER on the main unit.
]
The built-in clock has not yet been set.
Daily Timer does not work.
]
The System has been turned on when the on-time comes.
Timer starts working only when the System is turned off.
Daily Timer does not start playback.
]
The disc loaded is a DVD video. Change the disc.
]
Title/group number and chapter/track number are not
entered while setting the Daily Timer. Do not skip these
steps when you want to play a disc using Daily Timer.
Setup Menu Operations:
No subtitle appears on the display though you have
selected the initial subtitle language.
]
Some DVDs are programmed to always display no subtitle
initially. If this happens, select the subtitle after starting play
(see page 17).
Audio language is different from the one you have
selected as the initial audio language.
]
Some DVDs are programmed to always use the original
language initially. If this happens, select the audio language
after starting play (see page 18).
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