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6 Troubleshooting
Drying operation takes too long.
Fibre filter pores might be clogged. >>> Wash the
filter with warm water.
Filter drawer might be clogged. >>> Clean the
sponge and filter cloth (if any) in the filter drawer. (for
the products with a heat pump)
The condenser might be blocked. >>> Wash the
condenser.(for the products with a condenser )
The ventilation grills in front of the machine may
be closed. >>> Remove any objects in front of the
ventilation grills that blocks air.
Ventilation may be inadequate because the area the
machine is installed in is too small. >>> Open the
door or windows to prevent the room temperature
from rising very high.
A lime layer may have accumulated on the humidity
sensor. >>> Clean the humidity sensor.
Excessive amount of laundry might be loaded. >>>
Do not load the drying machine excessively.
Laundry might not have been wrung adequately.
>>> Perform a higher speed wringing on the
washing machine.
Clothes come out damp after drying.
A program not suitable for the laundry type may
have been used.>>> Check the maintenance labels
on the clothes and select a program suitable for the
clothes' type or use time programs as extra.
Fibre filter pores might be clogged. >>> Wash the
filter with warm water.
The condenser might be blocked. >>> Wash the
condenser. (for the products with a condenser)
Filter drawer might be clogged. >>> Clean the
sponge and filter cloth (if any) in the filter drawer.(For
the products with a heat pump)
Excessive amount of laundry might be loaded. >>>
Do not load the drying machine excessively.
Laundry might not have been wrung adequately.
>>> Perform a higher speed wringing on the
washing machine.
Drying machine does not turn on or program
cannot be started. Drying machine does not run
after it is configured.
Power plug might be unplugged. >>> Make sure
the power cord is plugged in.
Loading door might be open. >>> Ensure that the
loading door is properly closed.
A program might not be set or Start/Stand-by
button might not be pressed. >>> Check that the
program is set and it is not in Stand-by position.
Child lock may be activated. >>> Turn off the child
lock.
Program terminated prematurely for no reason.
Loading door might not be closed completely. >>>
Ensure that the loading door is properly closed.
There might be a power outage. >>> Press the
Start/Stand-by button to start the program.
Water tank may be full. >>> Empty the water tank.
Dryer / User Manual
Clothes have shrunk, hardened or spoiled.
A program not suitable with the laundry type might
have been used. >>> Check the maintenance
labels on the clothes and select a program suitable
for the clothes.
The lighting inside the drying machine does not turn
on. (For models with a lamp)
Drying machine might not be turned on with the
On/Off button or program might not be selected for
machines without an On/Off button. >>> Make sure
that the drying machine is turned on.
Lamp might be malfunctioning. >>> Contact
Authorized Service to replace the lamp.
Filter cleaning warning symbol/LED is on/flashing.
Fibre filter might not be cleaned. >>> Clean the
filter.
The filter slot might be clogged with lints. >>> Clean
the filter slot.
A layer of fluff might have accumulated clogging up
the lint filter pores. >>> Wash the filter with warm
water.
The condenser might be blocked. >>> Wash the
condenser.
Water drips from the loading door.
Fibres might have gathered on the inner sides of
the loading door and the loading door gasket. >>>
Clean the inner surfaces of the loading door and the
loading door gasket surfaces.
Loading door opens by itself.
Loading door might not be closed completely. >>>
Push the loading door until the closing sound is
heard.
Water tank warning symbol / led is on/flashing.
Water tank may be full. >>> Empty the water tank.
Water discharge hose might have collapsed. >>> If
the product is connected directly to the water drain
check the water discharge hose.
Steam symbol is flashing.(For the products with a
steam function)
Steam tank may be empty => Fill the steam tank
with distilled or condensed water.
Steam programs do not start (For the products with
a steam function)
Steam tank may be empty, steam tank warning
icon may light up on the screen => Fill the steam
tank until the steam icon goes off.
Wrinkles are not removed with wrinkle removing
program. (For the products with a steam function)
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