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Steam present in microwave
Microwave has no power
Microwave will not start cooking
Microwave makes grinding noises during operation
Recycling & disposal
Waste electrical products (WEEE) should not be disposed of with household waste. Please recycle where facilities exist. Check
with your local governmental authority, domestic waste disposal services or the retailer where the product was bought for
recycling advice.
This appliance respects laws of the suppression of radio interference. As the manufacturer has a policy of continuous product
improvement, it reserves the right to adapt and carry out any modification considered necessary withou prior warning.
Kingfisher International Products Limited, 3 Sheldon Square, London, W2 6PX, United Kingdom.
The wheelie bin symbol on the product or its packaging indicates that this product cannot be treated as normal household waste.
This product must be handed over to an electric and electronic equipment collection point for recycling. On ensuring that this
product is disposed of correctly, you will help to avoid possible negative consequences for the environment and public health, which
could occur if this product is not handled correctly.
Guarantee
We take special care to select high quality materials and use manufacturing techniques that allow us to create ranges of products
incorporating design and durability. That's why we offer a 2 year guarantee against manufacturing defects on our Microwaves.
This product is guaranteed for 2 years from the date of purchase, if bought in store, or delivery, if bought online, for normal (non-
professional or commercial) household use. You may only make a claim under this guarantee upon presentation of your sales
receipt or purchase invoice. Please keep your proof of purchase in a safe place.
The guarantee covers product failures and malfunctions provided the Microwave was used for the purpose for which it is intended
and subject to installation, cleaning, care and maintenance in accordance with standard practice and with the information contained
above and in the user manual. This guarantee does not cover defects and damage caused by normal wear and tear of Microwave
and damage that could be the result of improper use, faulty installation or assembly, neglect, accident modification of the product.
The guarantee is limited to parts recognised as defective. It does not, in any case, cover ancillary costs (movement, labour) and
direct and indirect damage.
If the Microwave is defective, we will replace.
Rights under this guarantee are enforceable in United Kingdom. Guarantee related queries should be addressed to a store affiliated
with the distributor.
The guarantee is in addition to and does not affect your statutory rights.
To arrange a service call, please contact our customer services on one of the following Toll Free numbers, you must contact the
number in the country in which you purchased the Microwave Oven.
UK 0800 324 7818 uk@kingfisherservice.com
Eire 1-800 932 230 eire@kingfisherservice.com
Distributor: B&Q plc, Chandlers Ford, Hants, SO53 3LE United Kingdom www.diy.com
SFD Limited, Trade House, Mead Avenue, Yeovil, BA22 8RT, United Kingdom www.screwfix.com
GALA11164 Microwave SM BI R.indd 8
ISSUE
SOLUTION
This is normal, ensure the microwave is kept clean and dry
after use.
Check electrical supply and ensure that any fuses or circuit
breakers have not operated. If this does not resolve the issue,
contact the Customer Helpline for advice.
Ensure nothing is blocking the door and it is fully closed.
If this does not resolve the issue, contact the Customer
Helpline for advice.
This may be due to food residues under the platter or on
the roller wheels. Ensure all parts are cleaned thoroughly
before use.
10/10/2018 10:30
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