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The temperature in the cooler or the
freezer is too high.
• The cooler compartment temperature is
set to a very high degree. >>> Temperat-
ure setting of the cooler compartment
has an effect on the temperature in the
freezer compartment. Wait until the tem-
perature of relevant parts reach the suffi-
cient level by changing the temperature
of cooler or freezer compartments.
• The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently.
• The door may be ajar. >>> Fully close the
door.
• The product may have been recently
plugged in or a new food item is placed
inside. >>> This is normal. The product
will take longer to reach the set temperat-
ure when recently plugged in or a new
food item is placed inside.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
Shaking or noise.
• The surface is not flat or durable >>> If
the product is shaking when moved
slowly, adjust the stands to balance the
product. Also make sure the ground is
sufficiently durable to bear the product.
• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
• The product is making noise of liquid
flowing, spraying etc.
• The product's operating principles in-
volve liquid and gas flows. >>> This is
normal and not a malfunction.
There is sound of wind blowing coming
from the product.
• The product uses a fan for the cooling
process. This is normal and not a mal-
function.
There is condensation on the product's
internal walls.
• Hot or humid weather will increase icing
and condensation. This is normal and not
a malfunction.
• The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently; if open,
close the door.
• The door may be ajar. >>> Fully close the
door.
There is condensation on the product's
exterior or between the doors.
• The ambient weather may be humid, this
is quite normal in humid weather. >>>
The condensation will dissipate when the
humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>>
Clean the interior regularly using sponge,
warm water and carbonated water.
• Certain holders and packaging materials
may cause odour. >>> Use holders and
packaging materials without free of
odour.
• The foods were placed in unsealed hold-
ers. >>> Keep the foods in sealed hold-
ers. Microorganisms may spread out of
unsealed food items and cause bad
odour.
• Remove any expired or spoilt foods from
the product.
The door is not closing.
• Food packages may be blocking the
door. >>> Relocate any items blocking
the doors.
• The product is not standing in full upright
position on the ground. >>> Adjust the
stands to balance the product.
• The surface is not flat or durable >>>
Make sure the surface is flat and suffi-
ciently durable to bear the product.
The crisper is jammed.
• The food items may be in contact with
the upper section of the drawer. >>> Re-
organize the food items in the drawer.
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