7. TROUBLESHOOTING
The following simple issues can be handled by the user. Please call the after-sale service
department if the issues are not settled.
Inoperation
Odor
Long-term operation
of compressor
The freezer door
can not be properly
closed.
Loud noises
Warm tips:
The freezer enclosure may emit heat during operation specially in summer, this is caused
by the radiation of the condenser, and it is a normal phenomenon.
Condensation: condensation phenomenon will be detected on the exterior surface and door
seals of the freezer when the ambient humidity is large, this is a normal phenomenon,
and the condensation can be wiped away with a dry towel.
Airflow sound: Refrigerants circulating in the refrigerant lines will produce eruption of sound and
grunts which is normal does not affect the cooling effect.
Buzz: Buzz will be generated by running compressor specially when starting up or shutting down.
Clatter: The solenoid valve or electric switch valve will clatter which is a normal phenomenon and
does not affect the operation.
Whether the freezer is plugged and connected to
power;
Low voltage;
Whether temperature control knob is in the work area
Failure power or tripping circuit
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
It is normal that freezer operates for longer time in summer
when the ambient temperature is higher;
Do not put too much food in the freezer at one time; Do
not put foods until they are cooled;
Frequent opening of freezer door.
Thick frost layer (defrost is needed)
The freezer door is stuck by food packages; Too
much food;
Tilt freezer.
Whether the food is leveled,
whether the freezer is balanced;
Whether the freezer parts are properly placed.
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