Errors And Malfunctions; Safety Instructions - Steelcase Solo Sit-to-Stand Desk Manuel D'utilisation

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6 Errors and
malfunctions

6.1 Safety instructions

The following information always applies to resolving
problems:
Danger due to voltage!
Contact with voltage can cause
severe injury or death due to electric
shock.
Attach or detach connectors only

when the equipment is de-
energised.
Do not open the housings of the

following components:
- Power lift
- Columns
- Control panel
Table of error messages
Signal/Code
Message
The overheating protection circuit has
HOT
been activated.
ISP
The system has detected a collision.
CON followed by The system has detected a connection
ERR
error.
ERR followed by
An internal error has occurred.
ERROR NUMBER
The control panel is locked.
157238

Errors and malfunctions

PLEASE NOTE
Risk of damage to electrical equipment!
 Do not use the mains cable to pull
the plug out of the socket.
Error messages displayed on the
control panel
If faults occur during operation of the desk, please
check whether it is being operated in accordance
with the user guide. In most cases, this will help you
find and eliminate the problem.
For the Memory control panel, some faults that could
occur are indicated on the display.
The tables below should help you to determine the
cause and correct the error or fault.
Required measure(s)
Wait until the overheated components have cooled down.
Release all buttons and wait until the drive back function
process is completed.
Release all buttons and wait 5 seconds. Then try again.
Disconnect the power supply from the mains connection.
Then disconnect the system from the power supply. Re-
connect the system and use it as usual.
Read the table below to determine the correct corrective
measure for the indicated error code.
See Chapter 5.2.2 – Memory control panel – lock/unlock
Memory
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