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6
Errors and
malfunctions
6.1 Safety-relevant information
The following information always applies to resolving
problems:
Danger due to voltage!
Contact with voltage can cause
severe injury or death due to electric
shock.
Attach or detach connectors only
when the equipment is de-
energised.
Do not open the housings of the
following components:
- Controller
- Columns
- Control panel
Table of error messages with the Up/Down control panel
Signal
Message
Normal system operation
Lamp not lit
The system is not correctly connected
Flashing red
Warning – system error
System is booting
The system is being reset
Duty cycle exceeded
Flashing green
Collision detected (ISP)
16
Errors and malfunctions
ATTENTION
Risk of damage to electrical equipment!
Do not use the mains cable to pull
the plug out of the socket.
Error messages on the display of the
Memory
or
control panel.
If faults occur during operation of the desk, please
check whether it is being operated in accordance
with the user guide. In most cases, this will help you
find and eliminate the problem.
Some faults that could occur are indicated for the
Up/Down control panel on the LED signal lamp, and
for the Memory control panel on the display.
The tables below should help you to determine the
cause and correct the error or fault.
Required measure(s)
The DM system can be used as usual
Instructions on how to correctly connect the system can be
found in the DM system manual
Release all buttons and wait 5 seconds. Then try to repeat
the action.
Disconnect the DM system from the power supply.
(If a power lift is used) disconnect the power lift from the
mains.
Check the power supply system for overheating. Let it cool if
required.
Check all cable connections and re-connect the system.
Should the problem persist:
■
Perform a "manual reset".
■
Contact LOGICDATA.
To carry out any subsequent steps wait, until the LED is no
longer flashing.
Do not press any buttons!
Remove the obstacle from the desk system.
Remove any unnecessary loads from the desktop.
The DM system can be used as usual.
Up/Down
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