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Before contacting service, check the following to avoid unnecessary service charges.
Cooktop Problem
E008 Error appears in the display
window.
Other E__ Error appears in the
display window.
The oven display stays OFF
Cooling fan continues to run after
oven is turned off
Oven door is locked and will not
release, even after cooling
Oven is not heating
Oven is not cooking evenly
Oven light is not working properly Replace or reinsert the light bulb if loose or defective. See Page 29. Avoid touching the
Oven light stays on
Cannot remove lens cover on light There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
Oven will not Self-Clean properly
Clock and timer are not working
properly
Excessive moisture
Porcelain chips
Problem Solving Steps
A problem with latch mechanism occurred. Remove power and turn it back on again after
a few seconds. The oven should run a latch auto–test. If condition persists, note the code
number and contact service.
Remove power and turn it back on again after a few seconds. If condition persists, note the
code number and contact service.
Turn off power at the main power supply (fuse or breaker box). Turn breaker back on.
If condition persists, call an authorized service.
The fan turns off automatically when the electronic components have cooled sufficiently.
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on.
The oven should reset itself and will be operable.
Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.
Check oven calibration. Adjust calibration if necessary (see To Set Temperature, Page
9). Refer to cooking charts for recommended rack position. Always reduce recipe
temperature by 25°F (15°C) when baking with Convection Bake mode.
bulb glass with bare fingers as finger oil may cause bulbs to burn out prematurely.
Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.
towel prior to attempting to remove the lens cover.
Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy spill-
over before running Self-Clean. If oven is badly soiled, set oven for a four-hour Self-Clean.
See Preparing the Oven to Self-Clean, Page 23.
Make sure there is proper electrical power to the oven. See the Clock and Timer sections
on Page 9.
When using Bake mode, preheat the oven first. Convection Bake and Convection Roast will
eliminate any moisture in oven (this is one of the advantages of convection).
When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
26 - Solving Operational Problems
EN
31
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