Troubleshooting - ECOVACS ROBOTICS DEEBOT N79 Manuel De L'utilisateur

Please use this chart to troubleshoot common problems using DEEBOT.
No. Malfunction
DEEBOT will not
1
charge�
DEEBOT gets into
2 trouble while working
and stops�
DEEBOT returns to
the Charging Dock
3
before it finishes
cleaning�
Possible Causes
DEEBOT is not powered
ON�
DEEBOT has not made a
connection with the Charging
Dock�
Charging Dock is unplugged
while DEEBOT is powered
ON, which causes battery
consumption�
DEEBOT is tangled with
something on the floor
(electrical cords, drooping
curtains, carpet fringe etc.).
Side Brush is stuck or the
rotation speed of the Side
Brush decreases�
Main Brush is stuck or the
rotation speed of the Main
Brush decreases�
When battery power gets
low, DEEBOT automatically
switches to Return to
Charger Mode and returns
to the Charging Dock to
recharge itself�
Working time varies
according to floor surface,
room complexity and the
selected Cleaning Mode�

5. Troubleshooting

Solutions
Press and hold AUTO Mode Button on
DEEBOT to power ON�
Be sure that DEEBOT's Charging
Contacts have made a connection
with the Charging Dock Pins� You may
move the robot manually to make the
connection if necessary�
Plug in the Charging Dock and ensure
DEEBOT is powered ON� Keep
DEEBOT on the Charging Dock to
make sure it has a full battery to work
at any time�
DEEBOT will try various ways
to get itself out of trouble� If it is
unsuccessful, manually remove the
obstacles and restart�
Remove the debris tangled around
the Side Brush� If the Side Brush
still rotates slowly, contact Customer
Service�
Remove the debris tangled around the
Main Brush with the provided Multi-
Function Cleaning Tool� If the Main
Brush still rotates slowly, contact
Customer Service�
This is normal� No solution necessary�
This is normal� No solution necessary�
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