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R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Identifying Problems
Problem
Poor picture
Poor sound quality.
No picture or sound.
No sound or sound is too
low at maximum
volume.
Picture rolls vertically.
The TV operates
erratically.
Remote control
malfunctions
"Check signal cable"
message.
"Not Supported Mode"
message.
The image is too light or
too dark.
Horizontal bars appear to
flicker, jitter or shimmer
on the image.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
First, check the volume of units connected to your TV
(digital broadcasting receiver, DTV, DVD, cable broadcasting
receiver, VCR, etc.). Then, adjust the TV volume accordingly.
Check if "Internal Mute" is off.
Check all wire connections.
Unplug the TV for 30 seconds, then try operating it again.
Replace the remote control batteries.
Clean the upper edge of the remote control (transmission window).
Check the battery terminals.
Ensure that the signal cable is firmly connected to the PC sources.
Check the maximum resolution and the frequency of the Video
Adaptor.
Compare these values with the data in the Display Modes.
Adjust the Brightness and Contrast.
Adjust the Fine tuning.
Adjust the Coarse tuning and then adjust the Fine tuning.
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