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I'M GETTING
POWER SUPPLY
HARD WATER
Check your power supply cable. Check that is plugged fully into the electric outlet. Be sure
WHAT SHOULD
that the power outlet is switched on. Reset softener to proper time of day and then plug in.
I DO?
(continued)
BLOWN FUSE
Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open
circuit breaker.
POWER FAILURE
Any interruption in your power supply, or time changes, such as daylight savings, will disrupt
your softener's recharge schedule by causing the timer to run off schedule. Reset timer to
correct time of day.
SALT SUPPLY
Check it. Refill if necessary and wait approximately four hours for the salt to dissolve before
initiating a recharge cycle.
INCREASED USAGE
Guests, family additions, new water-using appliances, etc. all will result in more water usage
and will require more capacity from your softener. You can reprogram your recharging
schedule by following the directions on adjustments for your softener in this manual.
NO WATER
If you aren't getting any water flow at all, make sure your water supply is working. Open a tap
ahead of the softener (outside tap) to see if you have any water pressure.
CONTINUOUS FLOW TO DRAIN
If water runs to drain continuously. Check to make sure unit is not in recharge. If it is
recharging, allow unit to finish cycle, and then reset time of day if necessary. If the unit is not
in recharge, contact Water2buy.
SALT BRIDGING
Salt "bridging" occurs when a gap has formed between the salt and the water preventing the
salt from dissolving in the water to make brine. No brine = no soft water. High humidity and/or
use of some brands of purified salt products may cause a salt bridge to form.
The best way to check and eliminate a salt bridging problem is to take a brush handle then
carefully begin to probe down through the salt with the handle. Continue to probe and break
up the bridge.
MIXING VALVE
If your unit has an optional mixing valve installed you need to turn it fully anti-clockwise hand
tight. Marked A in diagram 6.
Diagram 6.
Water2buy.com Aquasmart™ v3
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