Kohler K-3901 Guide De Propriétaire page 13

Troubleshooting (cont.)
Symptoms
2. Automatic flush does not
work.
3. There is no water flow to
the toilet.
4. The toilet flushes
unexpectedly.
5. The water level in the
bowl is too high.
Kohler Co.
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Probable Causes
B. Remote control is not linked to
the toilet.
C. Remote control is not working.
D. The trapway valve is not
opening or has an obstruction.
A. Automatic flush is not enabled.
B. User is a small child.
A. Water supply is not turned on.
B. Inlet screen is blocked.
A. Automatic flush is enabled.
B. The overflow sensor is
activated.
A. The toilet has a blockage.
13
Recommended Action
B1. Reconnect the toilet using the
remote control and selecting;
[settings] > [maintenance] > [learn
remote], then following the
directions on the remote control
screen.
B2. Call the Customer Care Center
using the information provided on
the back page of this manual.
C. See the Remote Control
Troubleshooting section in the
remote control Homeowners Guide.
D. Use the remote control to open and
close the trapway several times by
selecting; [settings] > [cleaning] >
[manual clean] > [open bowl
valve] > [close] repeatedly.
A. Use the remote control to enable
automatic flush by selecting;
[settings] > [feature settings] >
[flushing] > [auto flush].
B. The automatic flush feature
requires a sensor under the seat to
be enabled. Children less than 48"
(1.2 m) tall may not activate this
sensor. Flush the toilet using the
remote control.
A. Clean or replace the inlet screen
following the directions in the
servicing section of this manual.
B. Turn on the main water supply.
A. When automatic flush is enabled
the toilet will flush 6 seconds after
the user stands up. To disable the
automatic flush, on the remote
control select; [settings] > [feature
settings] > [flushing] > [auto
flush]. The check mark and [auto
flush] will appear grey when the
feature is disabled.
B1. No action is needed if occurrence
of the toilet flushing by itself is
isolated. When the overflow sensor
is activated it will automatically
flush the toilet to lower the water
level.
B2. If unexpected flushing occurs
repeatedly call the Customer Care
Center using the information
provided on the back page of this
manual.
A. Open the trapway valve using the
remote control; select [settings] >
[cleaning] > [manual clean] >
[open bowl valve]. Use a plunger
to remove the blockage. For
extreme blockage a snake may be
used.
1212876-5-B