Mitel SMB Information Produit page 7

DATA PROTECTION
Protection of user data
During operation the communication system
records and stores user data (e.g. call data, con-
tacts, voice messages, etc.). Protect this data
from unauthorised access by using restrictive
access control:
• For remote management use SRM (Secure IP
Remote Management) or set up the IP net-
work in such a way that from the outside only
authorised persons have access to the IP
addresses of the Mitel products.
• Restrict the number of user accounts to the
minimum necessary and assign to the user
accounts only those authorisation profiles
that are actually required.
• Instruct system assistants to open the remote
maintenance access to the communication
server only for the amount of time needed for
access.
• Instruct users with access rights to change
their passwords on a regular basis and keep
them under lock and key.
Protection against listening in and
recording
The Mitel SMB Controller communication solu-
tion comprises features which allow calls to be
monitored or recorded without the call parties
noticing. Inform your customers that these fea-
tures can only be used in compliance with
national data protection provisions.
Unencrypted phone calls made on the IP net-
work can be recorded and played back by any-
one with the right resources:
• Use encrypted voice transmission (Secure
VoIP) whenever possible.
• For WAN links used for transmitting calls from
IP or SIP phones, use as a matter of prefer-
ence either the customer's own dedicated
leased lines or with VPN encrypted connec-
tion paths.
LIMITED WARRANTIES
EXCLUSION OF LIABILITY
(Not valid for USA, Canada and Australia)
All parts and components of the Mitel SMB Con-
troller communication solution are manufac-
tured in accordance with ISO 9001 quality
guidelines. The relevant user information has
been compiled with the utmost care. The func-
tions of the Mitel SMB Controller communica-
tion solution and their products have been
tested and approved after comprehensive con-
formity tests. Nonetheless errors cannot be
entirely excluded. The manufacturers shall not
be liable for any direct or indirect damage that
may be caused by incorrect handling, improper
use, or any other faulty behaviour. Potential
areas of particular risk are signalled in the
appropriate sections of the user information.
Liability for loss of profit shall be excluded in any
case.
CAUTION!
Repairs to this product may be made
only by the manufacturer and its autho-
rized agents, or by others who are legally
authorized. Unauthorized repair will void
this express warranty.
USA AND CANADA ONLY
Mitel warrants this product against defects and
malfunctions in accordance with Mitel's autho-
rized, written functional specification relating to
such products during a one (1) year period from
the date of original purchase ("Warranty Period").
If there is a defect or malfunction, Mitel shall, at
its option, and as the exclusive remedy, either
repair or replace the product at no charge, if
returned within the Warranty Period. If replace-
ment parts are used in making repairs, these
parts may be refurbished, or may contain refur-
bished materials. If it is necessary to replace the
product, it may be replaced with a refurbished
product of the same design and color. If it
should become necessary to repair or replace a
defective or malfunctioning product under this
warranty, the provisions of this warranty shall
apply to the repaired or replaced product until
the expiration of ninety (90) days from the date
of pick up, or the date of shipment to you, of the
repaired or replacement product, or until the
end of the original Warranty Period, whichever is
later. Proof of the original purchase date is to be
provided with all products returned for warranty
repairs.
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