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Troubleshooting guide
Cause
No sound
Not turned on
Low/dead battery
Poor battery contact
Battery upside down
Custom shells/
domes blocked with
ear wax
Plugged microphone
shield
28
Possible remedy
Turn on
Replace battery
Consult your hearing
healthcare professional
Insert battery plus (+)
side up
Clean custom shells/
domes. See "Cleaning
your hearing aids".
Consult your hearing
healthcare professional.
Consult your hearing
healthcare professional
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