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16 Warranty and Recycling Information
We are legally obliged to include disposal and warranty information as well as EU
declaration of conformity with the use instructions in different countries for every unit.
Please find this information on the following pages.
2-Year Warranty From Date Of Purchase
The manufacturer/retailer guarantees this product for two years from date of purchase.
This warranty includes all malfunctions caused by defective components or incorrect
functions within the warranty period excluding wear and tear, such as exhausted batteries,
scratches on the display, defective casing, broken antenna and defects due to external
effects such as corrosion, over voltage through improper external power supply or the use
of unsuitable accessories. Defects due to unintended use are also excluded from the
warranty.
Please contact your local dealer for warranty claims. The dealer will repair or exchange
the product or forward it to an authorized service center.
You can also contact our service partner directly. Please include your proof of purchase
with the product and describe the malfunction as clearly as possible.
WEEE And Recycling
The European laws do not allow any more the disposal of old or defective
electric or electronic devices with the household waste. Return your product to
a municipal collection point for recycling to dispose of it. This system is
financed by the industry and ensures environmentally responsible disposal and
the recycling of valuable raw materials.
Service Address And Technical Hotline (for units sold in Germany)
PST professional support technologies GmbH
Breitscheider Weg 117a
D - 40885 Ratingen
Contact our service hotline by phone 01805-012204 (14 cent/minute from German fixed
network) or e-mail at alan-service@ps-tech.de.
Before returning the product, check the chapter "Troubleshooting" for some easy steps
and tests or contact our hotline.
© 2011 Alan Electronics GmbH
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