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7.4 Software update
Your appliance's software can be updated using the soft-
ware update function, e.g. for the purposes of optimiza-
tion, troubleshooting or security updates.
To do this, you must be a registered Home Con-
nect™ user, have installed the app on your mobile device
and be connected to the Home Connect™ server.
As soon as a software update is available, you will be in-
formed via the Home Connect™ app and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start installing
it via the Home Connect™ app if you are in your local area
network. The Home Connect™ app will inform you once
installation is successful.
Notes
You can continue to use your appliance as normal while
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updates are downloading. Depending on your personal
settings in the app, software updates can also be set to
download automatically.
We recommend that you install security updates as
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soon as possible.
7.5 Remote diagnostics
The Customer Service can access your appliance via Re-
mote Diagnostics if you ask them to do so, if your appli-
ance is connected to the Home Connect™ server and if
Remote Diagnostics is available in the country where you
are using the appliance.
Tip: Further information and details about the availability
of Remote Diagnostics in your country can be found in the
Service/Support section of your local website: www.home-
connect.com
7.6 Data Protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
Home Connect™ server (initial registration):
Unique appliance identification (consisting of appliance
¡
codes as well as the MAC address of the installed Wi-Fi
communication module).
Security certificate of the Wi-Fi communication module
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(to ensure a secure data connection).
The current software and hardware version of your ap-
¡
pliance.
Status of any previous reset to factory settings.
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This initial registration prepares the Home Connect™
functions for use and is only required when you want to
use the Home Connect™ functions for the first time.
Note: Please note that the Home Connect™ functions can
be utilized only with the Home Connect™ app. Information
on data protection can be called up in the Home Con-
nect™ app.
7.7 Wi-Fi module
FCC/IC Statements
Model:
COM2
FCC ID:
2AHES-COM2
IC ID:
21152-COM2
All manuals and user guides at all-guidesbox.com
The Home Connect™ Wi-Fi module is a communication
device designed to provide communication between appli-
ances and smart devices.
This module is integrated at the factory, under direct con-
trol of BSH Home Appliances Corporation, and is not user
serviceable or upgradable. At least 7⅞ inch (20 cm) sepa-
ration distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION
Changes or modifications not expressly approved could
void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference, and
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This device must accept any interference received, in-
¡
cluding interference that may cause undesired opera-
tion.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license exempt
RSS standard(s).
Operation is subject to the following two conditions:
This device may not cause interference, and
¡
This device must accept any interference, including in-
¡
terference that may cause undesired operation of the
device.
Cooktop - Hood Sync
8 Cooktop - Hood Sync
You can connect your appliance to a hood and, in this
Cooktop - Hood Sync
way, control the functions of your appliance via the cook-
top.
If both appliances are Home Connect™ compatible, the
easiest way to connect the appliances is in the Home Con-
nect™ app. To do this, connect the two appliances to
Home Connect™ and follow the instructions in the app.
Alternatively, you have the following options for connecting
the appliances together:
Connecting the appliances directly.
¡
Connecting the appliances via your home network.
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Notes
Make sure you follow the safety instructions in the In-
¡
stallation Guide for your hood and that these are com-
plied with even when operating the appliance via the
hood controls on the cooktop.
If the appliance is being operated by means of the con-
¡
trols on the hood, this mode of operation always has pri-
ority. It is not possible to use the hood controls on the
cooktop during this time.
In networked standby mode, your appliance requires a
¡
maximum of 2 W.
8.1 Connecting appliances directly
Connect the appliance directly to your hood to control the
hood via the cooktop. If you connect your cooktop directly
to the hood, it cannot be connected to your home network
as well and you will not be able to use Home Connect™.
Note: Note the information for connecting the cooktop in
the Installation Guide for your hood.
Requirement: The hood is switched off.
Turn on the cooktop.
1.
Cooktop - Hood Sync en-us
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