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Start-Up Procedures
Start-Up Procedures
Q. I have meter-based surge protection, but want GenerLink™. Should
I get hard-wired surge protection?
A. If your GenerLink™ unit is equipped with whole house surge protection it
will eliminate the need for meter based or hard wired surge protection devices.
The following are the start-up procedures for GenerLink™. For generator start-
up procedures, please refer to the generator manufacturer owner's manual.
Q. Why can't I run my whole house from a portable generator?
A. The appliances in the average home consume relatively low amounts of
STEP 1. Turn off all of the circuit breakers in your breaker panel. (See Diagram 2)
electricity to operate once they are started. However, many of them require a
significant amount of electricity to start up the appliances. Please review the
appliance guide to determine the start-up wattage required for individual
appliances.
Q. What happens when the utility power is restored and my generator
STEP 2. Move your generator into position to be con-
is operating through GenerLink™?
nected to GenerLink™. Using the GenerLok™ power
A. Your generator continues to power your home until you turn it off. Once
cord, insert the four-blade plug on the connecting cord
you turn off your generator, GenerLink™ will automatically switch your home
into the L20-, L30-, or 50-amp, 120/240-volt outlet on the generator.
back to utility power. GenerLink™ has a built-in safety feature that prevents
back feeding the generator's power into the utility lines, eliminating hazardous
Do not attempt to connect your generator using a connection cord that
conditions for you and for utility service personnel.
is not fitted with GenerLok™. Do not attempt to connect to a three-
blade generator outlet or one rated higher than 50-amps. (See the
Q. Does my utility meter continue to run when using GenerLink™
with my generator?
GenerLok™ Power Cord section of this manual)
A. No, your utility meter will only run when the utility is providing electric
STEP 3. To plug the GenerLok™ power cord, align with the front of the
power to your home. When using GenerLink™, with your portable generator,
you are automatically disconnected from the utility power supply and will not
GenerLink™ receptacle. Insert the connector, there will be a snapping sound
reconnect until you turn off your generator.
when the connector locks in place. (See Diagram 3)
Q. How can I tell when the utility power is restored?
Note: GenerLok™ cannot be connected successfully:
A. There are four indicator lights on GenerLink™, one green, one yellow, one
if the connector does not lock in place (no snapping sound)
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blue and one red. When the green light is illuminated, this represents a normal
condition where utility power is present. When your blue light is illuminated,
this represents the cord set is connected to the GenerLink™ correctly. When
your utility has restored power you can de-energize and disconnect your
Diagram 3
generator from GenerLink™. If the red light is illuminated at any time or in
conjunction with the green light, there is a potential problem and you should
have the unit serviced immediately. (Refer to the Terms and Conditions for
service instructions)
Q. Can I use GenerLink™ during inclement weather?
GenerLink™
A. GenerLink™ is completely sealed inside the meter socket and does not
Receptacle
represent a hazard; however, generators should not be operated during rain or
snow unless they are protected from the elements. Please consult your generator
manufacturer, distributor and/or owner's manual for instructions on the safe
GenerLok™
operation of your generator.
Connector
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All manuals and user guides at all-guides.com
Diagram 2
STEP 4. Turn off the idle setting (if present) on your generator. This will ensure
Q. What maintenance is required for GenerLink™?
that your generator will operate at the correct speed and voltage.
A. Twice a year test the GenerLink™ unit with the GenerLok™ power cord to
ensure connectivity. If GenerLok™ cord does not snap into place, use a
STEP 5. Review the generator starting procedures in the generator owner's
dielectric grease only on the four small ball bearings located on the
manual and then start your generator.
GenerLink™ connector. Do not use WD40 on any components of the
GenerLink™ or GenerLok™ power cord.
STEP 6. If your GenerLink™ unit is NOT equipped with optional
Q. What happens if the generator gets overloaded?
surge protection (Model #MA23/24-S) please skip to Step 7.
A. Your generator should have a circuit breaker that will activate in the event
If after starting your generator, the GenerLink™ unit begins emitting a
of an overload. If it does not have this feature, it is not suit-able for use with
constant audible alarm, IT IS STILL SAFE TO OPERATE YOUR
GenerLink™. If the generator's circuit breaker trips, turn off all the household
GENERATOR with GenerLink™. The alarm indicates that the surge
circuit breakers in your breaker panel, reset the circuit breaker on the
protection components may require service. (See Warranty and Service
generator, and restart the generator. Please refer to your generator owner's
Section in this manual)
manual for complete instructions on the safe operation of your generator.
STEP 7. Select the appliances that require emergency power. Note the capacity
Q. Where should the generator be placed?
of your generator and refer to the Appliance Energy Guide in this manual.
A. Remember, generator exhaust gases contain deadly carbon monoxide. The
generator should never be operated inside, this includes basements, crawl spaces
Locate the circuit breakers
and/or attached garages. Please consult your generator owner's manual for
in your home's breaker
complete instructions on the safe location for and operation of your generator.
panel (See Diagram 4) for
the appliances you can
Q. What is a power cord?
support and turn them on
A. A power cord consists of:
one at a time. Start with
a standard GenerLok™ connector that will attach to GenerLink™,
large motor loads first, such
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a four wire, 8 gauge with MA24 or 10 gauge with MA23 cable that is
as refrigerators. Motors require 2 to 3 times more power to start than other
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insulated, heavy duty, outdoor rated, fire and water-resistant and
electrical appliances. Allow generator operation to stabilize before starting the
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is appropriate for cords up to 60 feet for a 50- amp circuit
next load. Next, start smaller motors such as a ceiling or ventilating fan. Then
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an appropriate NEMA connector for your generator.
start smaller appliances with no motors such as lights.
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Your generator may have a 20-amp, 30-amp or 50-amp, 120/240-volt output
that will require a L14-20-amp, L14-30-amp or 50-amp, NEMA connector. The
STEP 8. When it is time to refuel your generator, turn off all of your home's
length of the power cord should be as close to the actual measured distance
circuit breakers before turning off the generator, and refuel according to your
from the meter to the generator as possible in order to maintain your
generator owner's manual. Then begin with Step 1 of the Start-Up Procedure
generator's power quality.
to reconnect loads/appliances.
Q. What if my generator connector does not have a straight or locking
L14-20, L14-30, or 14-50 connector?
A. Some generators are fitted with connectors that are not L14-20, L14-30,
or 14-50. Consult with your local utility or a GenerLink™ Authorized Reseller
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WARNING
to determine if your generator can be used to connect with GenerLink™.
Q. What happens if I want GenerLink™ removed from my home?
Before refueling your generator, consult the
manufacturer's instructions as found in the
A. To remove, replace, or repair your GenerLink™, you must contact an
generator owner's manual.
Approved Installer. Only technicians authorized by the electric utility or
licensed electricians may have access to GenerLink™. Do not, under any
conditions, attempt to remove and/or repair GenerLink™ yourself.
Diagram 4
Breaker Panel
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