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How country law applies
The IKEA guarantee gives you specific legal rights, and you may also have other rights which vary from
state to state or jurisdiction to jurisdiction. However these conditions do not limit in any way consumer
rights described in the local legislation.
Area of validity
For appliances which are purchased in United States or Canada, or moved to one of the mentioned coun-
tries, the services will be provided in the framework of the guarantee conditions normal in the specified
country.
An obligation to carry out services in the framework of the guarantee exists only if the appliance complies
and is installed in accordance with:
- the technical specifications of the country in which the guarantee claim is made;
- the Assembly Instructions and User Manual Safety Information.
The dedicated AFTER SALES for IKEA appliances
Please don't hesitate to contact IKEA appointed After Sales Service Provider to:
•
make a service request under this guarantee;
•
ask for clarifications on installation of the IKEA appliance in the dedicated IKEA kitchen furniture;
•
ask for clarification on functions of IKEA appliances.
To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions
and/or the User Manual before contacting us.
How to reach us if you need our service
In order to provide you a quicker service, we recommend to use the specific phone numbers listed on this
manual. Always refer to the numbers listed in the booklet of the specific appliance you need an assistance
for.
Please also always refer to the IKEA article number (8 digit code) placed on the rating plate of your appli-
ance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required for the guarantee to apply. The sales receipt also reports the IKEA
name and article number (8 digit code) for each of the appliances you have purchased.
Do you need extra help?
For any additional questions not related to After Sales of your appliances please contact your nearest IKEA
store call centre. We recommend you read the appliance documentation carefully before contacting us.
Phone number:
(833) 337-4006
Opening hours:
Monday - Friday
8:30 am - 8:00 pm EST
WARRANTy
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