Guarantee & Service
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ENGLISH
Guarantee
Philips guarantees its products for a period of two
years after the date of purchase. If any defect due
to faulty materials and workmanship occurs within this
two-year guarantee period, Philips will repair or
replace the product at its expense.
Philips will only pay for repair or replacement
if convincing proof is provided, for instance by means of
a receipt, that the day on which service is claimed is
within the guarantee period.
The guarantee does not cover products and/or product
parts that are subject to wear, that can be considered
as consumable parts by their nature or that are made
of glass.
The guarantee is not valid if a defect is due to damage
caused by incorrect use, poor maintenance (e. g. parts
blocked by scale) or if alterations or repairs have been
carried out by persons not authorized by Philips.
For the appliance to be used correctly, the user should
strictly adhere to all instructions included in the
instructions for use and should abstain from any actions
or uses that are described as undesired or which are
warned against in the instructions for use. Important:
guarantee restrictions for certain products and materials
For some products the guarantee may be subject to
certain restrictions, for instance as a result of the type
of material used. Guarantee restrictions, if any, can be
found under the heading 'Guarantee restrictions' in the
chapter 'Guarantee & service' of the directions for use.
These guarantee restrictions do not affect your
statutory rights.
Service
Service during and after the guarantee period can be
obtained in all countries where the product is officially
distributed by Philips. In countries where the product is not
distributed by Philips, service is provided by the national
Philips organization. In France, Germany, Italy, Netherlands,
Belgium, and Switzerland that is D.P.A. Europe.
In this case there may be some delay if the required spare
parts are not readily available. Turn to your dealer or DPA
Europe for service. Contact DPA Europe if you need more
information or if you have problems obtaining service.