TROUBLESHOOTING
Problem
Possible cause
The hotplate
No power.
cannot be
switched on.
The function
The keys are blocked.
keys do not
respond.
The keys are
There is a thin film of water on
difficult to
the keys or you are using the
operate.
tip of your finger instead of the
ball of your finger.
The glass is
Cookware with sharp edges or
scratched.
an abrasive sponge or scouring
agent was used for cleaning.
Some pans
Due to their construction,
make cracking
such noises can occur with
or clicking
certain cookware, as the
noises.
bases are often made of
different materials that expand
differently when heated.
The appliance
This is caused by induction
makes a low
cooking technology.
humming noise
when used with
a high heat
setting.
Potential solution
Make sure that the hotplate is
connected to the mains and
switched on. Check if a fuse is
possibly flipped or broken. If
the problem persists, contact a
qualified technician.
Deactivate the key lock.
Make sure the keys are dry and
use the ball of your finger.
Only use cookware with flat,
clean bottoms. Do not use any
scouring pads or scouring
agents for cleaning.
This is not a fault, such noises
are normal.
This is normal. However, the
noise should become quieter
or disappear completely when
you reduce the heat setting.
EN
75