Publicité
Les langues disponibles
Les langues disponibles
Troubleshooting Guide – Continued
Problem
Display screen shows
"- -".
Display screen shows a
minus reading.
Display screen not
registering small
quantities.
Weight changed on
display screen.
Unable to switch
quickly between metric
and imperial units.
Weighing in app
(weight displayed on
mobile device) is slow
to respond.
If the problem persists contact your nearest authorised Kenwood Service Centre.
To find up to date details of your nearest Kenwood Service Centre visit
www.kenwoodworld.com or the website specific to your country.
Cause
The scale is zeroing.
Display not zeroed and
either ingredients or the
bowl/lid/attachment has
been removed.
Ingredients or items
are pressed against or
underneath the appliance.
Appliance is pressed against
a wall.
Quantity weighed too small.
Appliance moved during
operation.
Appliance is reconfiguring to
display previously selected
unit and measurement.
Poor WiFi signal strength.
Mobile device not connected
to the same local WiFi home
network.
28
Solution
Normal operation.
Either zero the screen,
replace the missing
ingredients or refit the bowl/
lid/attachment.
Ensure there are no
ingredients or items pressed
against or underneath the
appliance.
Ensure there is space
between the appliance and
any walls.
Zero the display before
weighing next ingredients.
Use teaspoon or tablespoon
measures for very small
quantities.
Always place the appliance
on a dry flat stable surface
prior to weighing.
Do not move the appliance
during operation of the
weighing function.
Zero the display before
weighing next ingredients.
Wait 5 seconds and try again.
Ensure appliance has good
signal strength (contact your
internet service provider for
guidance on how to improve).
Make sure mobile device
is connected to the same
local WiFi home network
as appliance (go to mobile
device settings and select
your local WiFi network).
Publicité
