Before You Send In The Appliance - Royal Dirt Devil BG-1 Mode D'emploi

4 Troubleshooting

4.1 Before you send in the appliance

Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you
can handle the problem yourself
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
chapter 2.3, „Switching off".
Problem
The appliance will not The power cord is not plugged in.
start.
The socket does not carry current.
Power cord is damaged.
The vacuum cleaner The overheating protection has tripped (pos-
stops suddenly. sibly due to blocked suction channels, filters,
or similar).
Dust filter changing in- The dust container is full.
dicator shows "red".
Nozzle, telescopic tube or suction hose are
clogged.
The filter is dirty.
The results are unsatis- Bypass vent (Fig. 1/5) is open.
factory in spite of the
The dust container is full.
appliance working cor-
rectly.
Nozzle, telescopic tube or suction hose are
clogged.
The filter is dirty.
When vacuuming with The pressure in the vacuum cleaner became
the long, flexible crev- too low and caused the safety valve to trig-
ice nozzle, there is sud- ger.
denly a high-pitched
whistling and the suc-
tion power drops con-
siderably.
NOTE:
If you cannot solve the problem following these instructions, contact the Royal Customer Service ( page 40, „International Service").
4.2 Disposal
4.3 Warranty
4 Troubleshooting
Possible cause
The filters used are made of environment-friendly materials and can de disposed of with your domestic trash.
When the appliance has reached the end of its usefulness, especially if dysfunctions recur, disable the useless
appliance by pulling the mains plug out of the socket and cutting off the power cord. Dispose of the appliance
in compliance with the environmental protection laws of your country. Electrical waste may not be disposed of
together with domestic waste. Consult your local authorities or your dealer for advice on recycling.
The minimum warranty standard is the respective implementation of EU Directive 1999/44/EC in national law
providing you acquired the appliance as a consumer within the European Union.
Insert the plug into a mains socket and switch on the appliance
„Vacuum cleaning".
Test the cylinder vacuum cleaner at another socket which you are sure carries
current.
Have the power cord replaced by Royal Appliance Customer Service, ad-
dress, page 40, „International Service".
Switch the appliance off and pull the plug out of the socket.
Eliminate the cause of overheating (e.g. blocked suction channels, filters,
etc.). Wait for about 45 minutes. After the appliance has cooled off, you may
switch it on again.
Change the dust filter bag chapter 2.5, „Changing the dust filter bag"
Remove the obstacle. If necessary, use a long wooden stick (e.g. a broom-
stick) to do this.
Clean the respective filter, chapter 3.2, „Cleaning the exhaust filter unit" or
chapter 3.3, „Cleaning the motor protection filter".
Close the bypass vent (Fig. 1/5).
Change the dust filter bag chapter 2.5, „Changing the dust filter bag"
Remove the obstacle. If necessary, use a long wooden stick (e.g. a broom-
stick) to do this.
Clean the respective filter, chapter 3.2, „Cleaning the exhaust filter unit" or
chapter 3.3, „Cleaning the motor protection filter".
Open the bypass vent until the valve no longer triggers.
Solution
chapter 2.2,
13