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Customer Service
Your dishwasher requires no special care other than that
described in the Care and Maintenance section of this
manual. If you are having a problem with your
dishwasher, before calling for service please refer to the
Troubleshooting Guide section of the manual. If service is
necessary, contact your dealer or installer or an
authorized service center. Do not attempt to repair the
appliance yourself. Any work performed by unauthorized
personnel may void the warranty.
If you are having a problem with your dishwasher and are
not pleased with the service you have received, please
take the following steps until the problem is corrected to
your satisfaction:
1.
Contact your installer or the Thermador
service provider in your area.
2.
E-mail us from the customer service section of our
website, www.thermador.com (USA) or
www.thermador.ca (Canada)
3.
Call us at 800-735-4328
4.
Write us:
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
Please be sure to include your model information as well
as an explanation of the problem and the date it started.
You will find the model and serial number information on
the label located on the edge of the dishwasher door.
Please make a copy of your invoice and keep it with this
manual. The customer may be required to show proof of
purchase to validate warranty coverage.
authorized
®
43

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