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Customer Care
Thank you for purchasing a FORNO product. Please read the entire instruction manual before operating
your new appliance for the first time. Whether you are an occasional cook or an expert chef, it will be
beneficial to familiarize yourself with the safety practices, features, operation and care recommendations of
your cooking range.
Both the model and serial number are listed in the front panel of the product. For warranty purposes, you will
also need the date of purchase.
Record this information below for future reference.
SERVICE INFORMATION
Model Number
Serial Number
Date of Purchase
Purchase Address & Phone
SERVICE IN CANADA:
Keep the instruction manual handy to answer your questions.
If you don't understand something or you need more assistance,
please call our Customer Service: 1-800-561-7265
Or email: service@distinctive-online.com
SERVICE IN THE UNITED STATES:
Keep the instruction manual handy to answer your questions.
If you don't understand something or you need more assistance, please call our Customer Service:
1-866-231-8893
Or email: info@forno.ca
If your product ever requires servicing, be sure to use a FORNO Factory Certified Service
provider recommended by our customer care center. All Factory Certified Service providers are
carefully selected and thoroughly trained by us.
Use these numbers in any
correspondence or service calls concerning
your product.
If you received a damaged product,
immediately contact the dealer
(or builder) that sold you the product.
Save time and money. Before you call
for service, check the Troubleshooting
Guide. It lists the causes of minor operating
problems that you can correct yourself.
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