Lifescan OneTouch SureStep Guide D'utilisation page 63

DCO_05090602A_OTSS_OB_CA_ENG
NOTE: If the actions listed below do not resolve the error, call the OneTouch
ERROR POTENTIAL PROBLEM
The meter detected a
problem with the
optical system.
All manuals and user guides at all-guides.com
12/3/03 1:27 PM
WHAT TO DO
1. Repeat the test with a new test strip and:
◆
Clean the meter, especially the grey area inside the
test strip holder, before retesting. See Caring for Your
Meter.
Note: Before cleaning the meter compare the
colour of the test strip confirmation dot to the Colour
Chart on the test strip vial. If the glucose level is
low (2.8 mmol/L) or very high (19.4 mmol/L)
advice of your Healthcare Professional.
◆
Make sure the test strip holder is fully inserted into
the meter. See Caring for Your Meter for more
information.
◆
Wait for the "Insert test strip" symbol to appear on
the display before inserting the test strip.
2.
If these actions do not resolve the error, call the
OneTouch
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®
Customer Care Line at 1 800 663-5521.
®
Customer Care Line at 1 800 663–5521.
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, follow the