Generac Mobile Link Manuel D'installation Et D'utilisation page 11

Problem Cause
All LEDs off No power to Mobile Link unit
Top LED off Unit not enrolled
Middle LED flashing Poor connection
Bottom LED off No cellular network connection
Server connection pending
Bottom LED flash-
ing
Server may be down
Owner's/Installation Manual for Mobile Link
Table 1. Troubleshooting
Correction
Check 5 Amp fuse (if provided) located on yellow harness wire.
Check that harness is connected to battery properly.
Reset connector to Mobile Link unit.
Enroll Mobile Link unit at www.StandbyStatus.com.
Verify Mobile Directory Number (MDN) is enrolled on Standby Status
website and enrolled number matches Mobile Directory Number
(MDN) of Mobile Link unit.
Reset connector at generator controller and Mobile Link unit.
Replace cable.
Check cellular coverage in area.
Mobile Link unit in "Suspended" mode. Contact Customer Service
for assistance at (US) 1-855-GEN-VIEW (1-855-436-8439) or (Can-
ada) 1-844-VIEW-GEN (1-844-843-9436).
Network connection established. Awaiting server response.
Wait for situation to resolve itself. NOTE: cellular coverage may be
intermittent. Verify cellular coverage is good in area by trying to
make a phone call from a mobile phone near Mobile Link unit.
Operation and Troubleshooting
7