Troubleshooting
Problem
Possible cause
Food does not broil
The serving size may not
properly.
be appropriate.
The rack has not been
properly positioned.
The cookware is not suited
for broiling.
In some areas, the power
(voltage) may be low.
The oven
The oven sensor needs to
temperature is too
be adjusted.
hot or too cold.
Steam is coming
When using the convection
out of the vent.
feature, it is normal to see
steam coming out of the
oven vent.
As the number of racks
or amount of food being
cooked increases, the
amount of visible steam
will increase.
A burning or oily
This is normal in a new
odor is coming
oven and will disappear in
from the vent.
time.
42 English
All manuals and user guides at all-guides.com
Solution
Refer to the cooking guide
for serving sizes on page 29,
and then try again.
See the broiling
recommendation guide on
page 29.
Use suitable cookware.
•
Preheat the broil
element for 10 minutes.
See the broiling
•
DRAWER
recommendation guide
on page 29.
See the section on adjusting
the thermostat on page 32.
This is normal operation,
and not a system failure. Use
the range as usual.
If the range is new, operate
the oven empty on bake at
400 °F for 1 hour. You can
also try wiping up residue in
the oven when it is cool.
Problem
Possible cause
Strong odor.
An odor coming from
the insulation around
the inside of the oven is
normal for the first few
times the oven is used.
Oven racks are
The shiny, silver-colored
difficult to slide.
racks have residue on their
surfaces.
Problem
Possible cause
The drawer does
The drawer is out of
not slide smoothly
alignment.
or drags.
The drawer is over-loaded
or the load is unbalanced.
Solution
Operate the oven empty on
the bake setting at 400 °F
for 1 hour.
Apply a small amount of
vegetable oil to a paper
towel and wipe the edges
of the oven racks with the
paper towel.
Solution
Fully extend the drawer and
push it all the way in. See
the page 38.
Reduce weight. Redistribute
drawer contents.