Troubleshooting - Pet Mate CAT MATE Elite Super Selective 355 Mode D'emploi

12. Troubleshooting

12.1 Cat will not use the flap
It may take time for timid cats to learn how to use the cat flap - even if
they have used another cat flap before.
• First try using 'TRAINING MODE' (See Section 8).
• You may disable the energy saving mode so your cat will find it easier
to use the flap (although battery consumption is increased).
To disable, press and hold the 'PROGRAM' button and within 3 seconds
briefly press the 'SET' button. When the display shows 'Eon' release the
'PROGRAM' button. Press and release the '4 WAY' button so the LCD
shows 'EOFF'. Press 'SET' to save setting.
You may re-enable the energy saving mode by following the same
procedure so that the display shows 'Eon'.
12.2 Flap does not open in response to programmed I.D. Disc or microchip
• Check '4 WAY' lock is programmed to permit access in the chosen
direction.
• The energy saving circuitry may have been activated (denoted by 'Eon'
on the display). Do not move the flap until 'Eon' disappears.
• Check batteries are correctly orientated (Fig.3) and the low battery
symbol (Fig.1) does not show.
• Ensure a timed lock is not activated, (evident by flashing 4 WAY lock
setting). If required, cancel the timed lock, (See Sections 4.3.12 to
4.3.14).
• Check the I.D. Disc is correctly fitted to cat's collar (See Section 5.2).
• If possible, try operation with another programmed I.D. Disc / microchip
to ascertain if there is a fault with a particular I.D. Disc / microchip.
• If display shows 'IND' check that the cat seeking access is allowed access
in the direction being sought by pressing the '4 WAY' button for 1
second and release repeatedly. If necessary, reprogram the cats
individual access option. (See Section 4.2).
• Check that the cat flap is mounted at correct height (See Fitting
Instructions).
• If all else fails, remove batteries and wait a minimum of 5 minutes. Refit
batteries and then perform a 'FACTORY RESET' (See Section 11).
12.3 Flap has not fully closed
This problem may happen very occasionally and will normally self correct
within 30 minutes. If problem persists remove batteries for 5 minutes
before replacing when correct lock action should be resumed.
12.4 Difficulty in setting required functions/times
• Buttons need to be pressed firmly.
• Remember to press the 'SET' button after making any change to save
the setting.
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12.5 Display locks up
• Remove batteries for 5 minutes, then replace.
• If the display is still locked perform a 'FACTORY RESET' (See
Section 11).
12.6 Flap does not lock
• Check flap not in 'TRAINING MODE' (slowly flashing arrows).
• Wait 15 minutes for self correction.
FCC STATEMENT
1. This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including
interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator and your body.
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